Manager Sales

Peter Croke

*** *********** ****, **********, ** 02050

617-***-**** accc46@r.postjobfree.com

Business Operations Manager

Solutions-driven professional offering experience in managing office

operations including: systems management, human resources, broker support,

new business processing, and commissions.

> Skilled in analyzing operations and implementing process improvement

changes to increase growth and revenue.

> Financial management skills include: purchasing, inventory control,

accounting, workflow coordination, and process improvements with an

emphasis on cost-saving measures.

> Team leader with proven ability to hire, train, motivate and supervise

others to achieve established benchmarks.

Core Offerings Include:

Purchasing...Data Management Systems...Client Management...Vendor

Relations...Financial Management...Budget Planning & Control...Staff

Recruitment, Training, Evaluation & Supervision...Contract

Negotiations...Budgets...Reconciliations

Professional Experience

ZipRealty, Raynham, MA Jun

2012 - Present

Real Estate Sales Agent/Consultant

. Responsible for helping buyers find and purchase real estate

properties.

. Sell ZipRealty services in order to attract new listings.

K-9 Corner Pet Grooming Spa, Whitman, MA

July 2010 - Mar 2013

Business Manager / Owner

. Hold full responsibility for the management of day-to-day business

operations and general accounting, including new hires, sales,

payables & receivables, and systems.

. Manage all aspects of billing, invoicing, account reconciliation,

collections, payroll, and general ledger/bookkeeping. Microsoft

Office & Quicken expertise.

State Street Bank & Trust, Boston, MA

Jan 1999 - Feb 2009

Department Manager: Mortgage Custody Department/ VP

. Performed the tasks of supervising, evaluating, and recruiting team

of 40 employees.

. Responsible for managing the data management system, new product

roll-outs and establishing new operational procedures.

. Managed staff payrolls, recommended pay raises and bonuses, and

conducted employee performance reviews.

. Developed the annual budget and managed all monthly revenue and

expense results and variances to budget.

. Planned, directed and coordinated operational changes and profit

improvement enhancements.

. Developed and maintained new department web site.

State Street Bank & Trust Company, Boston, MA

Jan 1992 - Dec 1999

Division Comptroller/AVP-Government Services-Municipal Finance

. Prepared and managed Municipal Finance, Bank Services and Corporate

Trust budgets which exceeded $35M.

. Reviewed and analyzed variance reports, general ledger, and

accounts payable & accounts receivable

. Resolved reconciliation issues, monitored outstanding receivables,

negotiated with vendors and assisted sales team with pricing and

offerings.

Education

. Suffolk University; Bachelor of Arts, Political Science: Cum Laude

3.4 GPA

. Real Estate Sales License

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