Kim L.

James

**** ********* ***** ** ********, Georgia 30126

678-***-**** Home 312-***-**** Mobile accbxq@r.postjobfree.com

Executive Summary

A self-motivated and reliable team player with the ability to adapt to new environments, impeccable

mathematics skills, extensive communication experience, excellent organizational leadership, and outstanding

interpersonal skills.

Professional Experience

Assistant Lead Representative September 2009 -

July 2013

Bank of America Corporation Chicago, Illinois

• Coordinated and verified client invoices and deposits services, this included supervising team,

managing multiple accounts and meeting banking and client prospective deadline

Remittance Processor / Trainer March 2001 – September 2009

Bank of America Corporation Chicago, Illinois

• Responsible for research and analysis of alternative vendor services upon expiration of

companywide contractual agreements. In addition to account verifications and check examinations, also

responsible for new employee training.

• Identified and resolved conflicts between public and bank, employees and management, clarified

work relationships. Responsible for the accurate and timely posting of priority corporate accounts

payable and accounts receivable. Handed duties performed on KXT machine.

Customer Service Specialist January 1998 – October 1999

Kids R’ Us Bedford Park, Illinois

• Supervised and ensured quality communication to satisfy customer’s needs. Worked as a team

player to ensure positive customer service experience as well as achieve common team goals.

• Ensured compliance with proper procedures throughout the store including quality control and

order processing. Assisted customers with special order items as well as general merchandise.

Education

• General Education Diploma (2013) Atlanta,

Georgia

Additional Skills

10-Key, Cashier and Bookkeeping and Filing. Strong conflict resolution skills, account verification,

employment procedure compliance and pays close attention to details.

Kim L.

James

6112 Lakeshore Drive SE Mableton, Georgia 30126

678-***-**** Home 312-***-**** Mobile accbxq@r.postjobfree.com

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