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Customer Service Assistant

Location:
San Diego, CA, 92123
Posted:
January 25, 2014

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Resume:

Tyrone Day

Assistant Plant Inspector (FT) at Department of Agriculture

Bronx, NY

accbrr@r.postjobfree.com - 646-***-****

WORK EXPERIENCE

Assistant Plant Inspector (FT)

Department of Agriculture - Jamaica, NY - January 2011 to Present

*Inspect varies trees throughout the NYC are. Looking for the Asian longhorn beetle before it spreads to up

state. Handle maps and PDF of NYC area while ensuring that this epic dilemma does not extend to future

areas.

*In conclusion: I learned how the outbreak of an infestation can devastate an area and cause a national

problem.

Data Entry Specialist (DAE)

F.E.M.A - New York, NY - September 2007 to January 2011

*Proof reading, typing, coping, faxing, and entering valuable information on the PDF formatted scanners and

handling varies mitigation issues.

*Public Assistant issues such as school building, Play Grounds, Theaters, Museums, Road ways, and High

ways.

*In conclusion, I learned how to handle the rough times of tornados, floods and earthquakes disaster and the

procedures for implementing a strategic plan for a community to get back on its feet by entering very important

Data into the Government computer system.

Security Officer

Classic Security - New York, NY - August 2007 to November 2009

PT) (New York NY) *Routine patrol of buildings perimeter such as museums and corporate entities access

points, dwellings and check fire extinguisher pressure.

*Enter data into log books for the accountabilities of the staff and visitors.

*In conclusion, this position gave me the knowledge to visualize potential hazards in the work place. I gained

a good attitude towards becoming a part of a professional security guard team.

Usher / Director (PT)

New York City Center - New York, NY - August 2004 to August 2007

New York, NY)

*Help seat patrons in correct seat according to the tickets letters and numbers, and general customer service

issues. Great the patrons with a friendly smile as while as make them feel safe by limiting outburst

*In Conclusion, this position help me understand and cope with different individual attitude as far as their

cultural way of life. Supervise over 6 usher per shift.

Residential Supervisor

Correctional Service Corporation - New York, NY - January 2003 to August 2004

*Help enforce the rules and regulations of the federal halfway house guidelines for inmates protection and

safety. Watch over 250 inmates per night, too ensure the safety for their self and others outside by monitoring

their accountability through hourly room checks, and document it.

*In conclusion, I learned how to handle different attitudes and understand how B O P operates.

Moving Helper/ Foremen (FT/PT)

Sher-Del Transfer - New York, NY - January 2000 to January 2003

*Help move varies items to one location to the next location. I manage a crew of five to ten men for special

jobs local and long distance relocation.

*In conclusion this job gave me the will power to perform manual labor job's for excess amount of time's, while

keeping a positive attitude around clients and ensuring the safe delivery of their items during the move process.

Customer Service Representative (FT)

D-F-King - New York, NY - June 1997 to October 1999

*Help customers with their telephone bill issues, retention specialist, and customer service issue.

Answer inbound and outbound calls regarding sprint, AT&T, and Verizon Local, Local Toll, and Long distance.

*In conclusion, this retention Specialist position help me cope with the issues of varies customer service issue's

and how to handle different rebuttal services issues to obtain the sale.

EDUCATION

Associates in Security Management

Interboro Institute - New York, NY

June 2005

SKILLS

microsoft excel, words, powerpoint

CERTIFICATIONS

Security License and Drivers License

Security Certified

ADDITIONAL INFORMATION

Hard working and reliablelooking for stable position with plus (medical, Dental and retirement



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