Stanislawa Malgorzata Zapert

*** ****** ****, *******, ******* London, HA9 6QL

Mob: 078**-***-*** Tel: 020******** Email: accbr0@r.postjobfree.com

PROFILE

I am a responsible, trustworthy and responsible team player with rich experience and qualifications in

accounts/ business administrations. I also am flexible and adaptable, always willing to take on extra duties as

required. I am now looking for an opportunity where I can utilise my skills and experience to develop my

potential and to learn new skills.

KEY SKILLS / ATTRIBUTES

• Excellent customer service, communication and time management skills

• Demonstrates strong team working skills, with the ability to work to tight timescales

• Flexible, approachable with the ability to cope well under pressure and with change

• Enjoys meeting challenges and seeing them through, maintaining high standards throughout

• Excellent organisational skills with a proactive flexible approach to manage rapidly changing priorities

• Natural problem solver with the ability to multi task in a fast paced environment

• Highly motivated with a desire to achieve and exceed performance targets

• Demonstrates meticulous attention to detail and high levels of concentration and focus

• Strong leadership, relationship management and networking skills

CAREER HISTORY

AFGHAN ASSOCIATION Jun 2009 – June2010

Immigration Officer

• Responsible for the control of people entering the UK via its borders and for checking the right of entry to

the UK for all individuals arriving at sea ports, air ports and via the Channel Tunnel

• Checked the landing cards of non British and non European passengers and identified their visit purpose

and length of stay

• Examined and endorsed passports and travel visas and other documentation, as well as when required,

detaining or removing illegal immigrants to the UK

• Worked closely with other members of the police and intelligence agencies in order to ensure that only

legal immigrants were able to pass the UK borders and provided high quality and non-discriminatory

entry controls which were based on immigration law, service standards and the UK’s international

obligations and changing economic needs

• Conducted personal interviews with travellers, working through interpreters where necessary and

objectively evaluated the information presented

• Applied immigration legislation, rules and policy without fail and kept up to date with changes in

legislation and with current affairs

WESTMINSTER ABBEY SCHOOL Jan 2006 –Aug 2012

Cleaner

• Responsible for cleaning designated areas in the school and associated facilities using specific

equipment to set guidelines and processes

• Worked individually as well as part of a close-knit team carrying out duties including cleaning,

vacuuming, mopping, dusting, polishing and emptying bins

• Cleared any litter and waste materials and transported to the designated collection points

• Carried out specialised cleaning around computers, printers and electrical office equipment, using the

appropriate cleaning fluids and materials

• Maintained the cleanliness of the offices, classrooms, hallways and corridors, assembly hall and

reception area to a very high standard

CHARITY OLSZTYN (Poland) Feb 2003 – Dec 2004

Private Practice Accountant

• Responsible for providing accountancy services for fee-paying clients in private practice, handling clients'

tax and accounts, carrying out audits and advising clients how to improve their business finances

• Assisted businesses of all sizes and types that experienced financial difficulties or insolvency and

advised companies on how to improve their financial systems and profitability

• Produced annual and monthly accounts and carried out independent audits of company accounts

• Accurately prepared financial statements, business plans and budget reports for clients in a timely and

professional manner

• Managed clients’ spending, costs, credit, payroll and investments, analysed these figures and then

forecast future profits and financial performance

• Used own initiative to make quick decisions when dealing with unexpected situations

• Supervised the correct filing of tax returns, providing tax advice and finding and preventing fraud

• Demonstrated the ability to explain technical financial information clearly coupled with excellent analytical

and organisational skills

• Client friendly personality with strong written, oral and interpersonal communication skills

• Exhibited superior attention to detail and anticipation of problems

• Strong problem solver with the ability to deal with ambiguity and grasp ideas and information quickly

OFFICE MEDECINE CREDIT (Poland) Mar 2001 – Dec 2002

Account Manager

• Responsible for achieving growth and development of a combination of both new and existing clients

through creative, airtime, sponsorship and other promotional campaigns

• Managed the development of revenue by achieving agreed targets, meeting with clients on their

premises and discussing the creative brief and its key objectives in order to gain a firm understanding of

their needs, budget, timescales and market requirement

• Following liaison with the Advertising Account Planner, prepared presentations and created ideas for new

campaigns with clients

• Built strong business relationships with clients, through displaying a complete and thorough knowledge

of their operations, products and services, as well as the best types of campaigns to run for their benefit

• Briefed the creative team, including art directors and copywriters, on the client’s product or message

• Judged the overall effectiveness of the campaign, monitored audience response and sales data

• Exhibited good organisational, presentation, time management, negotiation and spoken and written

communication skills

• Displayed confidence, tact and assertiveness coupled with strong interpersonal skills developed through

working with a wide range of colleagues and clients

QUALIFICATIONS

Licence Grand SIA -CCTV 2013

Edexcel BTEC Level 2 In Retail Knowledge (QCF), in Team Leading (QCF)

and Customer Service (QCF) 2013

BCS Level 2, BCS Level 2 Certificate in IT User Skills ECDL Extra IQT, Stratford

• Pitman Certificate in Sage Line 50, Microsoft Word, Excel, ESOL Level 1, Hammersmith & Fulham

College, Hammersmith

• Pitman Certificate in Sage Line 50, Microsoft Word, Excel, ESOL Level 1, Hammersmith & Fulham

College, Hammersmith

• Magister (Business Administration) BA(Hones) in Business administration, Warmia and Mazury

University, Poland, Poland

• Diploma of Completion of Post Secondary Vocational Studies, Economic and Business Organisation

Technician, Poland

ADDITIONAL INFORMATION / INTERESTS

• Languages - English, Polish and Russian

• Full Clean Licence

References available upon request

Contact this candidate