Customer Service Assistant
Resume:
R ayni Quinn - ***** Le Parc #**, Chino H ills, CA 91709 - 310-***-**** –
M *******@*****.***
January 24, 2014
Dura Freight Lines
Human Resources
Walnut CA 91789
Phone: 909-***-****
Fax: 909-***-****
RE: Receptionist
Dear Human Resources,
I read with interest your posting for the Receptionist position on Indeed.com. I believe I
possess the necessary skills and experience you are seeking and would make a valuable
addition to your company.
As my resume indicates, I possess more than 11 years of progressive experience in the office
administration field. My professional history includes positions such as the Receptionist
position I held at Quintile Wealth Management as well as the Front Office
Assistant/Receptionist position I held at The Loan Consultants.
Most recently, my responsibilities as Office Assistant at Paulos Insurance Services match the
qualifications you are seeking. As the Office Assistant, my responsibilities included but are
not limited to data entry, record keeping and I am an excellent communicator.
I look forward to speaking with you further regarding your available position.
Sincerely,
Rayni Quinn
Rayni Quinn - 13115 Le Parc #94, Chino H i l ls, CA 91709 - 310-***-**** –
M *******@*****.***
OBJECT ION : To attain a position with a client and team oriented business that promotes my
customer service aptitude while expanding company-wide knowledge to meet office oriented
goals.
QUAL I F ICAT ION SUMMARY :
Competent at managing responsibilities in a high-volume atmosphere. Skilled at interacting
with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to
assume responsibility. Meticulous worker; attentive to quality and detail. Work well under
pressure as part of a team and individually. Able and willing to assist co-workers, supervisors,
and clients in a cooperative manner. Well-groomed appearance. Polite, respectful, and
courteous manners. Talented in problem solving, office system design and resourceful.
Dependable employee with common sense. Work cooperatively with a wide range of
personalities. Ability to balance books and handle finances in a responsible manner. Perform
effectively despite sudden deadlines and changing priorities. Highly reliable self-starter; can
be counted on to complete assignments. Excellent record of dependability and reliability.
Demonstrated ability to adapt to new equipment & technology. Communicate effectively,
both orally and in written English. Establish and maintain effective working relationships with
others.
SKILLS
Customer Service and Relations WordPerfect Computer Operations
Accounts Payable/Receivable Filing and Data Archiving Utilize professional
telephone skills
Office Equipment Operation Timeslips General Accounting/
10 Key by Touch
Microsoft Office Legal Solutions Internet Savvy
EXPER IENCE
Paulos I nsurance Services: May 2012 - September 2013 - Office Assistant
Answer Phones, filing, faxing, maintained file room organization, Fed-Ex, UPS, Mail
distribution, office equipment maintenance, supply order and errand running.
Reifman & Altman : September 2008-April 2012 - Receptionist/Legal Assistant
Manage front office, multitask various responsibilities such as answering multiple-line
telephone, attending to walk-in clients and vendors and assisting lawyers. Processes and
distributes mail. Type business correspondence, memos and forms. Assisted with various
office support operations such as filing, faxing, mailings and data entry. Prepare monthly
billing and rent statements for clients and tenants; assist bookkeeper with client billing and
other accounting projects. Maintained file room organization. Reserves conference rooms for
meetings. Prepared Estate Planning documents, Trusts, Wills, Pleadings and Court filings.
T he Loan Consultants: September 2005 - January 2008 - Front Office Assistant/Receptionist
Answered multiline telephone. Coordinate Taxi, hotel and Flight Arrangements. Schedules
meetings and arranges appointments. Receive and distribute ingoing and outgoing mail,
packages and faxes. Managed all UPS, Fed-Ex and DHL accounts. Maintained file room
organization. Handled all office and kitchen supplies and equipment maintenance. Type
business correspondence, memos and forms. Catering services for seminars and in-house
meetings. Reserves conference rooms for meetings. Processed new client contracts.
Prepared and mailed hundreds of company brochures daily
Q uintile Wealth Management: May 2003 - April 2005 - Receptionist
Answered multiline telephone. Assisted office manager with the organization of the suite.
Basic billing for the attorney in the firm. Maintained file room organization. Processes and
distributes mail. Schedules meetings and arranges appointments. Managed conference room
schedules
Contact this candidate