Andrea Douglas

**** ***** *****

Norcross, GA ***92

478-***-****

accbov@r.postjobfree.com

Nationwide Insurance Oct.2009- Present

Sales Support Coordinator

. Responsibilities include facilitating communication as first point for

agent questions and problems

. Maintains current information on the agent license requirements of the

states

. Assists in preparing and tracking sales budget and sales performance

based on actual performance, previous budget figures, estimated

revenue, expense forecasts and other factors

. Executes and administers distribution strategies

. Coordinator for all regional meetings and trainings

Nationwide Insurance

Nov. 2008- Oct. 2009

Claims Adjuster

. Responsibilities include processing causality claims to determine

liable party

. Set up rental reservations to accommodate loss of use period

. Subrogate against at fault insurance carriers

. Sell blue ribbon repair program for efficient repairs

. Make contact with all parties involved within 24 hours of receiving

claim

. Give superior customer service to every customer every time

. Protect company's assets through extensive research and questioning

SunTrust Bank Sep. 2007-Nov. 2008

Teller

. Responsibilities include providing world-class service

. Processing various financial transactions (deposits, withdrawals,

advances, loan payments)

. Utilize communication skills required to maintain relationships

. Accessing compliance and regulatory standards to maintain customer

confidentiality

. Marketing current promotions

. Apply organizational and leadership skills required to coordinate

project tasks

. Coordinate departmental requests dissemination of feasibility

Education:

B.S. Business Marketing Albany State University Albany, GA

May 2008

Computer Skills:

Microsoft Office XP and Vista 2003/2007, Microsoft Publisher, Photoshop and

Adobe

References upon request

Contact this candidate