Valencia Monagan
*** *. ****** ** ******, GA ****9 678-***-**** Cellular 678-***-**** Home
********@*****.***
PROFESSIONAL SUMMARY
Human Resources Specialist Administrator Comprehensive Support to Management Customer
Service Skills Able to multi-task effectively Comfortable with office equipment Detail oriented
Self-starter
PROFESSIONAL EXPERIENCE
Rapha Clinic Temple, GA (volunteer) 11/2013-present
(Non-profit Healthcare Clinic)
Volunteer Coordinator (volunteer)
• Evaluate volunteer applications
• Schedule volunteers for office and clinics
• Screen clients for eligibility
• Post job opportunities
• Schedule patients for clinics
• Maintain volunteer and patient files
• Answer calls
• Serve as support to Clinic Director
Off the Hook, Atlanta, GA (volunteer) 10/2010-10/2013
(A full-service barber shop)
Administrative Assistant (To the Owner)
• Maintain owner’s schedule (meetings/travel)
• Arranged and scheduled meetings
• Liaison between owner and vendors
• Handle petty cash and budget
• Scheduled and organized events
• Prepare letters and memos for personnel action
• Track time and attendance of employees
• Prepare letters, flyers, and mailings for planned events
• Order supplies
Chocolate Fudge (volunteer) 5/2009-6/2011
(A full-service beauty salon and spa)
Chocolate Fudge, Atlanta, GA
Budget Analyst (To the Owner)
• Set financial goals
• Plan budget
• Monitor spending
• Control expenses cut expenses by 30%
• Advise in marketing strategies
• Prepare quarterly reports of finances (incoming and outgoing)
• Aiding in the establishment of nonprofit organization
Mesa Frankfurt, Atlanta, GA 10/2008-1/2009
(A full-service tradeshow company-temporary assignment through FirstPro, Inc.)
Telemarketer, Client Services
Called vendors to promote tradeshow
•
Documented calls in database
•
Required to make 150 calls per day
•
• Answered inquiries about upcoming events
• Provided information about accommodations
GDS and Associates 7/2008-8/2008
(Surveying company-temporary assignment through FirstPro. )
Human Resources Assistant (to the Director of Human Resources)
Prepare Employee files for intake
•
Generate Reports
•
Audit Personnel, Security, Worker’s Compensation, and EEO Folders
•
Establish Affirmative Action Plan
•
Update employee data on GNet
•
• Keep time related employment records
Federal Home Loan Bank of Atlanta 12/2007-2/2008
(A mortgage company that provides mortgage solutions-temporary assignment through FirstPro.)
Human Resources Associate
• Audited personnel, benefits, security, and assessment folders
• Reviewed applications for referral
• Scheduled interviews
• Created new file maintenance system
• Scheduled Community Service Events
• Greeted visitors
• Answered general questions
• Scheduled travel for managers
• Scheduled, coordinated, and organized meetings
U.S. Fish and Wildlife Service, Atlanta, GA 6/2003-6/2005
(Government Agency employed from 6/1998-6/2005)
Human Resources Generalist GS-203-7
• Processed all employee actions in the government processing system
• Responsible for recruitment and retention
• Responsible for rating and ranking applications and applicant referrals
• Conducted employee training sessions (individual and group)
• Responsible for position classification and job analysis
• Responsible for pay setting and pay retention
• Handled employee benefits
• Handled time and attendance
• Provided information on open season and employee eligibility
• Maintained and audited benefits folders
• Prepared offer and rejection letters
• Prepared all correspondences for dispute of benefits or denial of benefits
• Resolved payment issues
• Responsible for office budget
• Responsible for Procurement Acquisitions (Includes all purchases under $2500)
• Entered payments for reimbursement
• Entered contracts for payment
EDUCATION
University of Phoenix (Online) Phoenix, AZ
Certificate Gerontology Healthcare
Valencia Monagan
February 2010
University of Phoenix (Online) Phoenix, AZ
MBA Human Resources Management
June 2009
University of Phoenix (Online) Phoenix, AZ
Bachelors of Science Health Administration
September 2007
SOFTWARE/Keyboard Literacy
Knowledge of Microsoft Excel, Word, PowerPoint, Outlook (contacts/calendar), Publisher
Postal Soft Mailing System, Technical writing, Type 40+WPM
Valencia Monagan