Administrative Assistant Sales

Elizabeth Kelley

**** ********** **** #*, *********, VA 22201

Mobile: 703-***-****: ************@*****.***

Overview

Highly-organized and meticulous Human Resource Generalist with a solid background in organizational

development, strategic planning, data entry system creation, office management, recruiting, research

analysis, payroll processing and event planning. Possess exceptional customer-relation and decision-

making skills.

Skill Highlights

Organizational Development Microsoft Office skills

Community/event planning Spreadsheet development

Intermediate Spanish Research analysis

Professional Experience

Parsitall IT Services, LLC Leesburg, VA

Human Resource Coordinator September 2013 to Present

Organize the HR Department, set up a new hire and orientation system, advise on strategic planning and

organizational development of the business, create a personal filing system. Screen resumes, conduct

phone interviews and administer benefits planning. Create employee and client contracts. Conduct small

business contract research, process payroll and act as accounts payable/receivable. Currently using

People Soft and Intuit payroll systems.

Tradesmen International, Inc. Fairfax, VA

HR/Administrative Assistant August 2012 to September 2013

Managed the office budget and maintained the schedule for the General Manager and other office

employees. Managed payroll for field employees, processed checks and invoices for clients, called clients

for collections, reviewed benefits with employees, set up direct deposit for employees, planned catering

events, answered phones, kept track of batch reports and petty cash, handled all expenses for the office;

including supplies and office bills, created expense reports with Excel and maintained communications

with the corporate office. Provided support as needed for the sales representatives, organized the

personal and client filing system, processed tax forms, set up interviews for field employees and updated

the office on any corporate changes. Processed payroll through the Accuterm system.

Screwtop Winebar Arlington, VA

Server/Retail Salesperson December 2010 to Present

Greet and help guests in an efficient and amiable manner; increase customer loyalty through membership

sales and friendly conversation, receive, process and stock incoming orders, maintain current and

comprehensive knowledge of all products offered by both the retail and the restaurant portion of the

company.

Voice of America Washington DC

Executive Assistant September 2010 to November 2010

Maintained Outlook calendars and appointments for three executives; utilized MS Office Suite applications

daily, including Word, Outlook, Excel and PowerPoint; maximized executives’ time by reading, researching

and routing correspondences; acted as a liaison with internal and external audiences; answered and

prioritized phone calls and emails; assisted with billings and invoices, travel preparations, supply ordering

and organizing files.

Communities In Schools Arlington, VA

HR Executive Coordinator December 2008 to January 2010

Assisted all staff with Human Resource inquiries while maintaining employee confidentiality; organized all

Human Resource files electronically and updated the HR intranet; created, proofread and edited HR

documents, letters, emails and forms; presented HR updates at all-staff meetings using PowerPoint;

answered employee verification inquiries and networked with staffing companies; arranged meetings and

organized schedules for respective executives and their staff as required. Answered and prioritized phone

calls, e-mails and mail communications; scheduled appointments/meetings; managed multiple calendars

and coordinated travel arrangements; prepared and processed employee expense pre-approvals and

reimbursements for staff using Excel; created a front desk manual and an Emergency Action Plan.

Eleventh Street Lounge Arlington, VA

Shift Manager May 2006 to November 2008

Provided support and leadership during event planning and coordination; consistently maintained and

achieved high sales ratios while working efficiently under pressure; maintained accurate inventory records

and trained staff on the operations of the facility.

Ridgewells Catering Bethesda, MD

Administrative Assistant/Receptionist September 2004 to May 2006

Contributed to all aspects of the design team and assisted in daily operations; started new client contracts

using Microsoft Word; conducted event satisfaction surveys; drafted company letters; directed

telecommunication inquiries and generated sales reports.

Education

George Mason University, Fairfax, VA

Bachelor of Arts in Anthropology 2008

Other Experience and Certifications

Girl Scout Leader, Girl Scouts of America Troop # 1431, 2009 to Current.

CPR/AED First Aid Certification.

Fundraising volunteer for the American Diabetes Association: Tour de Cure since 2011

Extensive International Travel

Training for PHR Certification

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