Customer Service Representative

Location:

Posted:

January 26, 2014

Bernadett Dinkins

Valdosta GA, 31601

********@*******.***

Objective

• To obtain a position as a Customer Support AssociateI where I can utilize my organizational and problem solving

skills in a challenging work environment. Willing to relocate.

Experience

US Security Associates / Metro One Security 6201 Peterson Lake Park GA,31636

Customer Service, Clerical, Front Desk Guard, Customer Service Representative

• Monitor associates and authorize personal into the security database systems.

• Running daily reports, and file away daily equipment checklist and production paperwork, sign visitors and third party

vendors and employees in and out of facility.

• Daily filing reports, screening phone calls, constructing payroll, filing paperwork, and making adjustments to

schedules.

• Answering phone calls and, transferring to correct extensions in warehouse.

Citi Trend Fashion for Less 2101 Bemiss Rd.

Customer Service Representative 12/16/09 till 03/15/11

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate

change.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or

optical price scanners. Stock shelves, and mark prices on shelves and items. Greet customers entering establishments.

• Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas.

• Process merchandise returns and exchanges.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Request information or assistance using paging systems.

• Resolve customer complaints.

• Sort, count, and wrap currency and coins.

Val Optics Optical Shop 601 North Patterson St.

Clerical, Secretary,Front Office Assistant 01/03/08 till 02/15/09

• Patient yearly exam reminders and appointments scheduling, recording and filing medical records, and receiving

physicians and owner of the facility payments from clients and patients.

• Help customers select and be fitted for eye wear and contact lenses.

• Verification of insurance and co-payments for patients and clients, and preparing patients before they see the doctor by

performing eye pressure checks, assist in any other clerical or administrative duties as needed.

Education

Wiregrass Tech College Valdosta, Georgia

Registered Nursing 05/12/16

Wiregrass Tech College Valdosta, Georgia

Certified Patient Care Assistant 05/27/07