Customer Service Administrative Assistant
Resume:
S andra Pena
-Striving towards excellence
Profile
Experienced administrative professional with skills in Supervising Department, California DMV
transactions, Notary Services, Customer Service, and Office Budget management.
Education
1717 E. Birch St L101
Brea, CA 92821 Fullerton College, Associates of Arts, Sociology, 06/2013
T 714 -348 -9560
accb2o@r.postjobfree.com
Experience
Title Department Supervisor, U Pick U Save
Anaheim, CA-11/2012-Present
• Oversee Titling Department
• Train and mentor employees to effectively work DMV paperwork
• Maintain Schedules
• Offer a positive, friendly and professional work environment
• Execute Title Paperwork in a timely and accurate manner
• Process all types of DMV Transactions, out of state Titles, Registrations and Plates
• Vin Verifier
• Handle Dealer Paperwork and Dealer Jackets
Member Service Specialist, Automobile Club of Southern California (AAA)
Fullerton, CA-05/2005-09/2012
• Processed California DMV transactions-registration, title/ownership, vehicle transfers
• Notary Public Services for Auto Club Members
• Customer Referrals-Insurance, Travel, and Membership upgrades
• Trained new employees in DMV and Member Services
• Backup Travel Sales, International Drivers Licenses
Administrative Assistant, Orvac Electronics
Fullerton, CA-06/2003-05/2005
• Purchase orders
• Invoices
• Scheduling support for owner
• Third party vendor liaison
• Marketing displays and merchandising
• Trained cashiers on POS (Point of Sale systems)
Skills
• Supervising, Administrative Support and Office Operations
• Licensed Notary Public-California
• Microsoft Office-Word, Excel, Powerpoint, Access
• Management, Customer Sales-Membership Services
• Bilingual-Spanish
Referrals
Brandon Hall
1717 E. Birch St L101
Brea, CA 92821
T 714 -348 -9560
accb2o@r.postjobfree.com
Automobile Club of Southern California
Senior Insurance Representative
Abel Serrano
Branch Operations Manager
Renae Culolias
Internal Bank Auditor
Contact this candidate