Customer Service Representative

COURTNEY FOSTER

*** ******* **.

College Park Georgia

***** 404-***-****

accb2n@r.postjobfree.com

Objective

To obtain a full time position utilizing my excellent customer service skills

Technical Skills/Proficiencies

• Proficient in Microsoft office

• Able to work independently with minimal supervision as well as working well I a team environment

Experience

May 2008-Febuary 2013 Gate Gourmet Atlanta, GA

Customer Service representative

• Process catering request generated by delta airlines

• Track flights according to gate location, inbound/ outbound arrival/departure times

• Key flights logs concerning content details

Assisted with assembling requested catering coordinated by cooperate codes

• Follow fda and usda and haccp regulations in a food environment

Follow cleansing procedure for vegetation

•

March 2008-May 2009 E.Follett Higher Education Decatur, GA

Group

Customer Service Representative

• Reconcile and process return and bluebook shipments, including authorizing payment and finalize

return credits

• Apply quotes to bluebook, media, store stock and student shipments

• Recognize those shipments with special buying guides during buyback season

• Chart and make monthly, quarterly and yearly comparisons to Follett managed stores and

Independently manages store returns and bluebook shipments

• Cancel and reissue credits as needed to purchase credits and credit memos following established

procedures.

• Assisted manager with appropriate accounting duties

September 2008- May2009 Kohls Department Store Atlanta,Ga

Customer service representative

• Responsible for greeting and offering assistance to customers as needed

• Assist in the execution of merchandising and operational functions within sales floor areas

• Responded to POS calls and Service Desk calls

• Solicits, opens and activated kohl’s charge applications

• Completed price changes, callbacks and transfers

• Assisted with the replenishment of merchandise and ensured company stock goals were

maintained

Feb 2007-Dec 2007 Bank of America Riverdale,GA

•

Tax Processor

• Check and process all invoices for payment, including obtaining approvals and coding to the

appropriate cost center and general ledger account

• Input invoices relating to taxes into the payables system

.

Education

Roswell High School Roswell, Ga

Diploma, Vocational Seal May 2005

References

Available upon request

Contact this candidate