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Customer Service Sales

Location:
Littleton, CO
Posted:
January 23, 2014

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Resume:

RYAN SAAVEDRA

**** *** *** *****, ********* RANCH, COLORADO

720-***-**** – accavo@r.postjobfree.com

http://www.linkedin.com/in/ryansaavedra

OBJECTIVE

To obtain a challenging position as a management consultant/business analyst in which I can fully utilize my education and

development

QUALIFICATIONS

Strong leadership Goal Driven MS Office App Suite Individual contributor

Analytical Skills Customer Oriented Strong Presentation Skills Team oriented

Problem Solver Highly motivated Trusted Employee Key implementation

SAS experience Kronos experience Experienced volunteer Management practice

Sales skills Enterprising Marketing experience Interpersonal skills

EDUCATION

B.S. Business Administration, Minor: Economics, University of Colorado May 2013

BUSINESS EXPERIENCE

Agency Producer, Farmers Insurance, Greater Denver Area July 2013 – Present

Licensed in Colorado property, casualty, health and life Insurance

Sold and managed accounts with multi-million dollar net worth

Led new marketing initiatives that brought back former clients and brought in new clients

Oversaw the takeover of an agency and used diplomatic means to retain a disgruntled client base

Used multiple means to communicate with clients in a timely and professional manner

Trained employees how to use new company systems

Handled and maintained confidentiality of highly sensitive information including SSNs and health records

Assistant Store Manager, Blockbuster, Greater Denver Area March 2013 – September 2013

Worked with KRONOS on a regular basis

Led a team of 8 individuals that exceeded sales/operational goals on a daily basis

Worked closely with the human resources department to develop safety protocols for the store

Developed strong interpersonal relationships with customers that keeps their loyalties with Blockbuster

Conducted store operational process and procedures related to daily opening/closing

Led team initiatives at numerous stores getting teams to work more efficie ntly to achieve corporate goals

Received awards for outstanding sales

Head Life Guard III, HRCA, Highlands Ranch June 2008 – December 2010

Directed other life guards in training as Head Life Guard III

Received professional certifications in various procedures

Served as a Guest Relations Specialist and provided outstanding customer service to patrons

Participated in extensive human resources training

VOLUNTEER EXPERIENCE

Senior Volunteer, Swedish Medical Center June 2004 - Present

Served as a representative for the hospital to patients, families and outside businesses

Requested by the director of volunteering to work additional shifts as the primary greeter to all peoples

Served as the Junior Volunteer Supervisor

Work with doctors and nurses in the Emergency Room and Multi-Trauma Unit

Work as a patient advocate helping to solve issues involving billing matters and medical records

Created and helped present a professional presentation for the Hospital Charity Auction held at Pinehurst C.C.

Certified in HIPAA; extensive experience handling and maintaining confidentiality of highly sensitive information

RYAN SAAVEDRA

1741 RED FOX PLACE, HIGHLANDS RANCH, COLORADO

720-***-**** – accavo@r.postjobfree.com

http://www.linkedin.com/in/ryansaavedra

ADDITIONAL EXPERIENCE

Sales Associate, Home Depot, Highlands Ranch March 2011 – August 2011

Provided customer service support in all departments throughout the store

Won award for outstanding customer service and work ethic

Developed strong connections with sales representatives and vendors that benefited Home Depot

Successfully introduced new product lines to consumers

Used and lead new sales tactics for increased product sales

Customer Care Associate, Discount Tire, Highlands Ranch March 2012 – December 2012

Lead special projects at the regional corporate office as requested by top management

Installed customer products as required

Preformed operational processes and procedures related to daily opening/closing

Presented a strategic growth presentation on Asia to top management that was passed on to the Vice President

Helped create and foster a positive work environment



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