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Customer Service Manager

Location:
Huntington Beach, CA
Posted:
January 23, 2014

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Resume:

Brent Lindemeyer

**** *. ***** **. **** Beach, CA 90815

714-***-**** /accavj@r.postjobfree.com

Objective

To secure a position that optimizes my customer service experience, technical, and organizational skills, tempered by good

judgment and intellect that will insure success at all levels for all parties involved.

Work Experience

Wilogic, Inc. – Regional Field Manager (2010 Present)

Manage team of field technicians while overseeing various projects both long and short term.

Plan and manage various projects that involve the implementation and installation of Internet/Intranet service,

telephone, and network solutions.

Plan, manage, and install radio antenna of various frequencies to provide wireless Internet and phone service to

commercial clients, private point to point links, and major data backhauls.

Maintain and provide technical support for fixed wireless Internet distribution, T1 lines, DSL lines, and various

other telecom hardware and software.

Plan, manage, and install Wifi distribution hotspots and commercial and retail locations

Miller and Thompson LLP – Executive Assistant (2007 2010)

Maintained and coordinated calendars, schedules, confidential files, and many other administrative tasks.

Handled accounts payable and receivable, prepared bank deposits, controlled inventory, and maintained equipment

and technology.

Organized and accurately maintained filing system, data entry, and professional administrative support.

Bayside Building Services – Site Coordinator (2006 2010)

Managed general construction work at various job sites ensuring all items on itinerary were performed to task and

on time

Administered general office duties including bookkeeping, material purchasing, scheduling, and advertising.

Executed hands on construction work including painting, drywall, wood/tile flooring, electrical, and general

maintenance securing a field proficiency in many of the trades.

Claim Jumper Restaurants – Bartender, Food Server (1999 2006)

Worked with customers, management, and employees professionally on a daily basis in a fast paced and collaborative

environment.

Contributed to the long term successful growth of various Claim Jumper locations b y demonstrating excellent

customer service skills, teamwork, and dedication.

Honed teamwork skills and implemented successful strategies to control and resolve high pressure situations.

Reconciled all station accounts receivable and payable each day.

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Education

Cypress College

Completing general education

Long Beach State University

Anticipating graduation fall 2016

Skills

Computer knowledge and skills

Proficient with Microsoft Office products (Word, Excel, PowerPoint, Access), QuickBooks, various operating software

(Windows, Mac OSX, and Linux). Experience with proprietary microwave radio antenna and networking software, (Ubiquiti,

Mikrotik, Ping Plot, etc…) Proficient with audio recording software (Pro Tools, Logic).

Communications, interpersonal, and teamwork

Accomplished written, verbal, interpersonal, and customer service skills including listening, direction taking and giving.

Analytical, flexibility, and adaptability

I am able to adapt to situations quickly and have a high propensity for understanding, analyzing, and prioritizing task and

situations. I posses the ability to apply logical thinking and practical knowledge to problem solve and make discerning

decisions. Also, one of my desirable skills and attributes is my fast learning curve.

Honesty, integrity, initiative, and imaginative work ethic

I take pride in myself as an honest and hardworking individual. I will stand by my convictions and principles but will always

be empathetic and willing to entertain a co worker's thoughts, concerns, or input. I have never shy away from hard work nor

do I ever think that I am above any type of work. I believe a positive attitude is contagious and I hope to be a good fit in your

team and your company.



Contact this candidate