Amber L. Novak
Jefferson, PA ****4
Objective:
To obtain a position that would allow me to fully utilize my communication, secretarial and problem solving
skills obtained during my prior work experience. To become part of a great company and grow within that
company.
Experience:
Southwest Regional Medical Center
Scheduler 2013 – current
Return and receive phone calls from doctor’s offices and patients to schedule
MRI, Ultrasound, Cardiac tests, etc.
Obtain prescriptions from doctors and offices for tests performed and notify
patients
of test dates, times and preparations.
Contact insurance companies and collect authorizations prior to test appointments
for guarantee of payment.
Advanced Surgical Hospital
Registration Clerk/ Peri- Operative Support 2012 - 2013
Call all attending patient’s for health history information for surgery, physical therapy and
MRI's.
Enter patient’s personal information for surgery into the computer and file correctly.
Verify medical insurances, explain and collect owed deductible/ co-pay.
Type and distribute monthly surgical reports in Microsoft Excel for surgeons and email in
Microsoft Outlook.
Transfer phone calls to doctors and managers voicemails if not available.
The Washington Hospital
Unit Secretary 2005 - 2012
Answered phone and transferred calls to correct staff.
Charged patients for the services they received while under our care.
Scheduling of surgeries, documenting anesthesia and surgery procedures.
Daily inventory on surgical supplies, orders, and stock accordingly when shipment
received.
Education:
Jefferson-Morgan High School
High School Diploma
Skills:
Type 70 wpm.
Strong analytical and organizational skills.
Excellent interpersonal skills, phone manner, office etiquette, and multi-tasker.
Software: Microsoft Word, Excel, Powerpoint, Outlook and Word Perfect.