NAME Iain Smith
CONTACT DETAILS Address: Flat *, 101 Montgomery street
Edinburgh
Mobile: 078********
Email: ****.*********@*******.**.**
DATE OF BIRTH 15 / 12 / 1977
EMPLOYMENT HISTORY
Job Title: Food & Beverage manager
December 2011 – November
2013
Organisation: David Lloyd Leisure Edinburgh
Duties and responsibilities included:
Deliver the Operations Priorities and specifically those for
Food & Beverage.
Proactively contribute to the club ‘Annual Operating Plan’
(AOP), making recommendations that will ultimately deliver
the club’s targets.
Implement the club ‘Annual Operating Plan’ and Operations
Priorities as they relate to your department.
Report and manage the stock control and ordering systems in
accordance with our operating procedures. Adherence to the
finance procedures for stock and cash control.
Ensure that budgeted labour margins are met and brand
standards maintained through effective rota management and
accurate forecasting/ anticipation of trends.
Ensure that profit margin budgets and forecasts are attained
and that costs are minimised.
Manage all in internal events and ensure they are executed
proficiently;
Responsible for all recruitment, staff rota and payroll tracking;
Oversee the implementation of standards as detailed in the
department SOP’s;
P&L analysis and forecasting:
Control and monitor departmental costs ensuring performance
EMPLOYMENT HISTORY against budget;
March 2011 – November
Supervising, training and motivating all team members;
2011
Increasing staff productivity through Personal development
appraisals.
June 2010 – March 2011
Sabbatical
Caring for terminally ill parent
Job Title: Assistant general manager
Organisation: Hawke & Hunter Edinburgh
EMPLOYMENT HISTORY
January 2009 - June 2010
Duties and responsibilities included:
Overseeing and controlling all operational aspects of Hawke
and Hunter restaurant, hotel, cocktail bar lounge and snug,
whisky bar, green room billiard hall and below the stairs night
club;
Ensuring all procedures and practices are adhered to at all
times;
Controlling all financial aspects of the weekly business
including cost of sales, G.O.P, sock control and analysis;
Ensuring all managers are supported and are operating there
departments effectively;
Manage all in internal events and ensure they are executed
proficiently;
July 2007 – January 2009
Responsible for all recruitment, staff rota and payroll tracking;
Oversee the implementation of standards as detailed in the
department SOP’s;
P&L analysis and forecasting:
Control and monitor departmental costs ensuring performance
against budget;
Supervising, training and motivating all team members;
Increasing staff productivity through Personal development
appraisals.
EMPLOYMENT HISTORY
June 2005 – July 2007
EDUCATION & TRAINING Job Title: Restaurant & bar manager
Organisation: Holiday inn Wellington
New Zealand
Duties and responsibilities included:
Overseeing and controlling all operational aspects of plate
restaurant and bar; room service division and mini bar
department
Maintaining agreed standards and ensuring that policies and
procedures are followed;
Oversee the implementation of standards as detailed in the
department SOP’s;
Develop and implement promotions calendar for F&B
products in the restaurant;
Anticipate market changes and review operations when
necessary;
P&L analysis and forecasting:
REFEREES Stock control;
Statistical analysis of F&B Products through point of sale
operating system;
Control and monitor departmental costs ensuring performance
against budget;
Managing all aspects of recruitment within the department;
Supervising, training and motivating all team members;
Increasing staff productivity through Personal development
appraisals
Job Title: Hilton Meetings & Events Manager
Organisation: Hilton Glasgow
Duties and responsibilities included:
Head of Hilton Meetings department;
Overseeing and controlling all operational aspects of Hilton
Meetings department;
Maintaining agreed standards and ensuring that policies and
procedures are followed;
Supervising, training and motivating all team members
Driving revenue and sales through business development
strategies;
Payroll forecasting and budgeting;
Managing all aspects of recruitment within the department;
Increasing staff productivity through Personal development
appraisals.
Job Title: Night Manager
Organisation: Hilton Glasgow
Duties and responsibilities included:
Overseeing and controlling all operational aspects of the
hotel;
Overseeing nightly audit process ran through Fidelio operating
system.
Ensuring the safety of all guests and staff throughout the night
shift;
Managing all monies attained through Front Office and all
F&B outlets;
Supervising and motivating all night team staff;
Liaising with Front Office and General Manager to agree
targets for the team;
Reconciling all transactions of each days business including
all micros accounts:
Implementing staff training strategies with regard to hotel
protocol and procedures.
B.Sc Music Technology (2000 – 2004)
University of Paisley
Higher (1994 – 1995)
Nicholson Institute
Mathematics – B
English – B
Physics – A
Music – A
National pool lifeguard qualification
The royal lifesaving society
First aid at work certificate
Automated external defibrillators certificate
St Johns ambulance
Personal license holder
License Scotland
Craig Haddow
General manager
David Lloyd Newhaven Harbour
Newhaven Place
Edinburgh
EH64LX
Phone: 013********
Email: *****.******@**********.**.**
Reinier H. Eulink
General Manager
Crownplaza Queenstown
Beach street
Queenstown
New Zealand
9300
Phone: +643*******
Email : *******.******@***.***
Craig Haddow
REFEREES General manager
David Lloyd Newhaven Harbour
Newhaven Place
Edinburgh
EH64LX
Phone: 013********
Email: *****.******@**********.**.**
Reinier H. Eulink
General Manager
Crownplaza Queenstown
Beach street
Queenstown
New Zealand
9300
Phone: +643*******
Email : *******.******@***.***