Suzette C. Alarcon

**** ****** *** * ******

Stockton, CA 95210

408-***-****; 209-***-****

OBJECTIVE

To obtain a Production Tech position where I can best utilize my

professional, organizational, and interpersonal skills while making

positive contributions within an organization.

HIGHLIGHTS OF QUALIFICATION

. Microsoft Word, Excel and Outlook; Lotus Notes,

Clarify Amdocs

. Work Independently; Detail Oriented; Strong

Organizational Skills

. Customer Service; Heavy Data Entry; Strong Written &

Verbal Skills

EMPLOYMENT HISTORY

April 2012 - Present CompuCom @ Cisco Systems

Milpitas, CA

Administrative Analyst/Procurement Depot Support

Responsible for implementing strategy for service support, including

stocking of loaners, replacements parts, and returning customer product for

repair product. Update cases/heavy data entry. Managing pool of

refurbished devices, planning, reporting data, inventory, case resolution,

database queries, managing and communicating workflow, responds to customer

inquires, researching/resolving complex issues, manage logistics, material

handling and depot support.

August 2008 - April 2012 St. Luke's Catholic Elementary School

Stockton, CA

Site Program Facilitator/Extended Day Director

. Supervises and facilitate day to day

operations of after school program

activities including record keeping,

data collection; maintain & prepare

daily, weekly and monthly reports on

attendance; assist implementation of

operational projects, as well as

oversees the coordination, design

and/or implementation of all aspects

of the before and after school

programs. Establishes and maintains

communication with members of the

school staff about student needs and

aspects of the afterschool program.

October 2006 - January 2008 Santa Clara Valley Medical Center

San Jose, CA

Pharmacy Technician

. Under direct supervision of a

registered pharmacist, transcribe

prescriptions; fills/refills drug

orders, data entry, generate labels;

audits and inventory stocking; data

filing; customer service; script pro

May 2004 - Nov. 2006 First American Exchange Company

San Jose, CA

Exchange Assistant

. Performs tasks necessary to facilitate all aspects

of delayed and concurrent Exchange Instructions;

Opening Orders; Assist inputting information into

automated system, Customer Service; Provide customer

support to Real Estate Professionals,

Processing/Maintaining Exchange Files; Prepare Final

Statements and Accounting

March 2000 - Jan. 2001 Birlasoft, Inc.-IT Consulting/Staffing Firm

Milpitas, CA

HR-Recruitment Coordinator

. New Hire Orientation; Coordinate benefits

eligibility; Provide training documentation,

Manage/Training candidates from India on company

policies/procedures; Provide administrative support;

travel with division Recruiters/HR Team; Manage

entire Western Regional Sales Activity; Schedule

appointments/Keeping Calendars/Inventory of

Marketing Materials

April 1999 - March 2000 Matrix Absence Management

San Jose, CA

Administrative Assistant

. Handle administrative functions of Disability Call

Center; Support four Disability Coordinators;

Assemble disability packets; Performs data entry;

Customer Service; Coordinate and provides updated

procedures and policies

May 1997 - April 1999 MMC Technology - Production Control

San Jose, CA

Feb. 1991 - May 1997 KOMAG, Inc. - Planner/Material Handler

San Jose, CA

Nov. 1995 - May 1997 Dr. Katherine Wong, MD - Medical Office

Support San Jose, CA

EDUCATION

Mission College Pharmacy Tech Certificate/License

Santa Clara, CA

University of Phoenix A.A Degree in Health Care

Administration Sacramento, CA

University of Phoenix B.S Degree in Human Services

Management Sacramento, CA

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