Nalina Lawson

Milwaukee, WI

acca03@r.postjobfree.com - 262-***-****

WORK EXPERIENCE

Personal Banker

BMO Harris Bank - Brookfield, WI - February 2013 to August 2013

Responsibilities

Opened/closed multiple accounts, assisted with daily transactions for clients, cross-sold different products and

services to current and potential clients, call center environment, opening claims for unauthorized charges,

reviewed transaction history, provide account balances

Customer Service Rep

FIS Global - Milwaukee, WI - June 2011 to August 2012

Call center environment, handled over 10,000 financial institution cards, opening claims for unauthorized

charges, reviewed transaction history, provide account balances

Accomplishment: 1year service award

Collections Representative

Wells Fargo Home Mortgage - Menomonee Falls, WI - February 2009 to January 2010

Call center environment, assist clients with repayment options that were 30-90days in delinquency in order

to prevent foreclosure procedures

Lead Teller

TCF Bank - Milwaukee, WI - August 2008 to February 2009

Opened/closed multiple accounts, assisted with daily transactions for clients, balancing ATM, vaults, and teller

drawers, cross-sold different products and services to current and potential clients

EDUCATION

Basic Studies

NOVA High School - Milwaukee, WI

2003 to 2007

SKILLS

Customer Service, Data Entry, Clerical, Banking, Office Software, Lotus Notes, Microsoft Excel, Windows XP,

etc.

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