Customer Executive

Sonika Chauhan

D-***, Type-II, Moti Bagh, Near Begum Zaidi Mkt., New Delhi-110021

Mob- 996-***-**** ; Email- *********@*****.***, **********@*****.***

Career Precise

. Exceptional leadership, organizational, oral/written communication,

interpersonal, analytical, and problem resolution skills. Thrive in

both independent and collaborative work environments.

. Hardworking, Co-operative, Determined, Capability of developing

interpersonal relations.

. Significant experience of delivering results in highly competitive

environments with sound knowledge of critical business drivers in the

industry.

Professional Experience (Dec 18 2008 - 31 August 2011)

* ICICI Bank Ltd (Under 3i-Infotech BPO Services)

DEC'08 - JUL'11

. Handling of deliverable s Debit card, Credit card, Cheque book,

ATM pins at Dispatch HUB.

. Regularly as per TAT maintaining deliverable data in Excel

sheet.

. Day End MIS collection & updation.

. Ensuring proper delivery for relevant product through

verification by calling customers.

. Taking care of customer queries.

? Currently working with ARTLITE Illumination Pvt. Ltd. Company as CCE or

Backend executive. ( March 2013 to Sep 2013)

? To make quotation.

? As a Backend Support to Marketing person.

? Update Weekly report.

? Coordinate with Clients and Warehouse.

? Taking care of customer queries.

Academic

. pursuing BCA from ignou

* 12th pass from CBSE Board.

* 10th pass from CBSE Board.

Technical knowledge

* Basic knowledge of computers.

Personal details

Date of Birth : June. 12th, 1987

Father's Name : Sh. M.S Chauhan

Marital status : Single

Languages Known : English, Hindi

Permanent Address : D-121, Type-II, Moti Bagh, Near Begum Zaidi

Mkt., New Delhi 110021

Preferred Location : Delhi

I hereby affirm that the given information is accurate and true to the best

of my knowledge.

NAME: SONIKA CHAUHAN

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