Customer Service Sales

Tel: 781-***-****

Bridget Lavorato Cell: 860-***-****

** ******** ******, *******, ** 01867 *******.********@*******.***

Education Bachelor of Arts, Psychology Dec. 2008

University of Massachusetts, Lowell

Maintained Dean’s List standing all semesters

Associates Degree, Liberal Arts Dec. 2006

Northern Essex Community College, Haverhill, MA

Zumba® Fitness Instructor Training & Licensing

Basics 1 & 2, Zumba® Toning, Zumba® Gold, AquaZumba®,

Zumba® Kids, Zumba® Kids Jr., Pro Skills, Zumba® Core, Zumba® Gold

Toning

CPR/AED Certified

Professional Zumba® With Bridget Mar. 2011 – Present

Experience Owner

• Lead Zumba® Fitness classes and Master classes in a safe and welcoming environment

• Work with students to determine their personal fitness goals, needs and capabilities

• Choreograph and adapt Zumba® Fitness routines to meet students’ varying needs and abilities

• Develop class curriculum based on the Zumba® formula and knowledge of exercise science

• Conduct Zumba® Fitness classes as an independent contractor for the City of Lynn and Learning

Prep School in Newton, MA

• Organize charity fundraisers including a Zumbathon® for the Boston Avon Walk for Breast Cancer

• Perform community outreach including volunteering at the Lynn Walk for Families and donating

class proceeds to victims of the Boston Marathon bombing

• Manage business finances, class attendance records, and administrative tasks

• Generate new business and retain existing students using local and online marketing

Frederick’s of Hollywood Sep. 2013 – Dec 2013

Sales Associate

• Assisted customers with personalized fittings and product selection

• Performed general customer service, phone service, and checkouts and returns

• Maintained front-of-store stock and organization, and supported loss prevention strategies

• Participated in end-of-day tasks including receipt reconciliation and sales reporting

U. S. Census Bureau Apr. 2010 – Jun.

Enumerator 2010

• Planned work by reviewing assignment area to determine organization of neighborhoods and locate

households for conducting interviews

• Conducted interviews with residents in assigned areas while following stringent federal guidelines

and confidentiality laws

• Explained the purpose of the census interview, answered residents’ questions, elicited information

following the assigned script, and recorded census data on official forms

• Complied with mandated accuracy standards while maintaining high production rates

• Met daily with supervisor to review and submit work, and receive additional instruction

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