Manager Customer Service

BRIAN R. SEGRAVES

*** ****** **

Manteno, IL ****0

HOME 815-***-**** CELL 815-***-****

********@*****.***

OBJECTIVE

To obtain a full-time sales or management position in the automotive industry

EMPLOYMENT HISTORY

Pozzo Truck Center Manager: Daryl Weimer

94 East Sauk Trail Chicago Heights, IL 708-***-****

January 2013 – Present

Access computer database to locate parts for customers, identify and order suitable parts

for particular vehicles, follow up with customers, process and stock orders

Midwest Automotive Consulting Inc. Owner: Ken Kreft

1241 Shoop Circle Geneva, IL 630-***-****

1989 – Present (part time on weekends)

Run and supervise inventories and several people in automotive dealerships, identify and

record parts, enter data into computer database, generate reports, verify collected data in

order to determine the inventory value

Chevrolet Of Homewood Manager: Tom Mulrenin

18033 S. Halsted St. Homewood, IL 708-***-****

2009 – Dec. 2012

Implemented a wholesale department, advertised to attract new clientele, managed shipping

and delivery to customers, handled outside purchases

Gibson Chevrolet Manager: Robert Ravesloot

1533 E. 162nd St South Holland, IL 708-***-****

1988 – 2009

Wholesale Manager and Assistant Manager of the Parts Department

Conducted outside purchases, oversaw shipping and delivery to wholesale customers,

collected outstanding balances monthly, assisted the Parts Manager and ran the department

in his absence

Shaver Chevrolet Manager: Larry Broertjes

18033 S. Halsted St Homewood, IL 219-***-****

1980 – 1988

Processed orders, claims, and damage reports, pulled orders for deliveries, maintained

outside accounts and generated new accounts

Brian R. Segraves Page 2

SKILLS AND ATTRIBUTES

Over 30 years working in the automotive industry

Proficient with Reynolds and Reynolds, ADP, and Karmak software

Experienced with Snap-on Business Solutions EPC

Completed GM, Mack, Volvo, Mitsubishi-Fuso, OEM training

Capable in forklift operation

Knowledgeable in customer service, wholesale, and inventory

Flexible, motivated, and willing to learn

BUSINESS REFERENCES

Calumet Collision

Contact: Rick Mantoan (Body Shop Manager)

Tel: 708-***-****

Royal Auto Mart

Contact: Ron Tempus (Owner)

Tel: 708-***-****

Pat Fitzgibbon’s Mitsubishi

Contact: Chris Knight (Body Shop Manager)

Tel: 708-***-****

PERSONAL REFERENCES

Chris Brandon: Friend and former coworker

Home: 219-***-****

George DeBoer: Friend and former coworker

Home: 708-***-****

Wayne Lindley: Friend

Home: 708-***-****

Mobile: 708-***-****

Contact this candidate