Service Project
Resume:
Contact Information:
*************@*****.***
Vineland, Ontario
L0R 2E0
Natalie Melanson
Career Summary
• Graduate from Brock University's Geography program, minor in Tourism and Environment with a passion for
events and promotions. Maintains a strong background in the tourism industry, both professionally and
academically, and is an enthusiastic self-starter/ team player.
• Excellent communication, goal setting and project planning skills. Confident working with multiple
responsibilities and tasks within a timely fashion.
• Highly proficient in research, event planning and project coordination skills.
Education
Bachelor of Arts in Geography, with Honours Graduated in June 2013
Brock University, St. Catharines, Ontario, Canada
Graduated with a minor concentration in Tourism and Environment.
Study Abroad Exchange, February 2012 - July 2012
Otago University, Dunedin, New Zealand
Majority of tourism requirements were achieved overseas in NZ
Relevant courses:
Event and Conventions Management, Transportation, Urban Planning, Intercultural Studies, Cultural and Heritage
Tourism, Research Methods
Employment Background
Events Coordinator and Owner November 2013 - Present
Super Fun Night Events and Promotions, Tamarindo, Costa Rica
Accomplishments:
• Created event itinerary and built relationships with restaurant/bar owners to ensure events ran smoothly.
• Our tactics showed profitability and great promotion for my company's events as well as the venues that
participated.
• The company continues to receive recognition within Tamarindo and surrounding areas through great public
relations established.
Transportation Intern November 2012 - March 2013
Niagara Regional Government, St. Catharines, Ontario
Accomplishments:
• By establishing and maintaining relationships with various vendors within Niagara region, I encouraged their
potential involvement in a non-profit event, which focused on alternative and sustainable transportation
methods.
• Organized the marketing materials that would be presented at the event while reaching out to new potential
establishments wishing to participate in the event.
• Prepared weekly progress reports for each of my projects, presented them to senior staff to discuss
improvements for the following week.
• Prepared research and background of sustainable transportation to be included in the following years' review
of alternative methods of transport, Complete Streets Report.
Server June 2013 - October 2013
Syndicate Restaurant and Brewery, Niagara Falls, Ontario
Accomplishments:
• Establishing a rapport with many of our restaurants' clients, resulted in many repeat visits and positive
recommendations to other tourists and new guests
• Received many positive remarks both in person and on Tripadvisor of service while still implementing up-
sells and higher priced food recommendations.
Server May 2010 - October 2013
My Cousin Vinny's, Niagara Falls, Ontario
Accomplishments:
• Managed international guests' needs, providing adequate service in a timely fashion.
• Recommendations to guests about food selection as well as tours and accommodations within the Niagara
Falls became an effective way of establishing rapport. Received positive reviews of my service while
informing guests of local attractions.
Volunteerism
Executive Social Convener for Brock University Geographical Society (B.U.G.S.), 2012-2013
• Assisted with the planning, decorating and organization of the year end Geography Gala hosted for professors
and club members.
• Executed plans and strategies for targeting first years and other clubs, developing higher financial returns for
the club and higher membership rates
• Worked alongside various other departments within the University to establish better networking among
clubs and increase productivity.
Mentor for International Services, Brock University, 2012-2013
• Developed a interpersonal relationship with a International student from Germany providing assistance with
information about Canadian culture, various excursions and tourism products around Niagara Falls.
References upon request
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