Customer Service High School

Teresa L. Beeding

*** ******* ****** *** * - Warrensburg, Missouri 64093 - 660-***-****

**********@*****.***

Education

*River City High School W.

Sacramento, CA

High School Diploma

Graduated with 3.1 grade average in top 10% of graduating

class.

Member: Elite Musicians Club, Studio Art Production,

Yearbook Committee

Awards: Vocalist of the Year - 2007; Creative Writing

Competition - 2003 through 2007

Work Experience

2007 - 2008 Olive Garden Italian Restaurant

Independence, MO

Server

. I was considered a key employee at the Olive Garden; I was expected to

assist my peers and provide mentoring as well as fix issues or

mistakes that may have occurred, such as an item being returned to the

kitchen or a mistaken order. I was also occasionally responsible for

managing the back of house operations, such as preparing and taking to-

go orders and ensuring food was being taken out to the tables.

. The Olive Garden comprised my initial work experience with

restaurants. I have been involved with several positions within the

company, and have performed all job expectations with full competence

and skill.

2008 - 2010 Holiday Inn Express

Lee's Summit, MO

Front Desk Supervisor

. I commenced work at the Holiday Inn following my departure from Olive

Garden. While different from food service, my experience at the

Holiday Inn helped to greatly improve my customer service skills and

multi-tasking comprehension.

. As with the Olive Garden, I was also considered a key employee at the

Holiday Inn, and was promoted to supervisor within a year. I was

expected to assist peers and train new associates on the computer

system, as well as oversee operations at the front desk while the

general manager was unavailable. I was also responsible for guest

coordination and services (I.E creating room tasks for housekeepers,

maintenance, etc) as well as organizing and keeping logged records of

front desk activities.

2011 - 2012 Kobe Japanese Steakhouse

Independence, MO

Server

. I began working at Kobe Japanese Steakhouse following my departure

from Holiday Inn, entering me back into food service. Kobe Japanese

Steakhouse is a much more elevated dining concept than Olive Garden

and has provided great additions to my knowledge and abilities as a

server.

. Following along with my two previous work experiences, I was yet again

considered a key employee for this company. I was expected to assist

my peers and fix issues or mistakes that may have occurred with food

or beverage orders. I was also responsible for partly managing the bar

if the bartender was too busy or needed assistance.

2012 -2013 Expanding Horizons Community Services

Warrensburg, MO

Caretaker

. After moving to Warrensburg, I took up a full-time position with

Expanding Horizons Community Services. Expanding Horizons was my first

experience in the medical field.

. I was expected to provide superior care to several individuals with

mental and physical disabilities around the Warrensburg community.

This includes: physical and mental health evaluation, daily basic

medical checks (vitals, weight, range of motion, etc), administering

medications on schedule, and completing daily activities that kept the

individuals healthy and active.

2013 - The Donut Caf & Bakery

Warrensburg, MO

Donut Decorator

. I was offered a full-time position at The Donut Caf and Bakery in

Warrensburg after submitting my portfolio of baked goods that I had

created. I am expected to provide excellent customer service, as well

as professionally creating and setting up the donuts and other baked

goods displayed in the store. I am also responsible for keeping the

ingredients and supplies stocked, as well as daily cleaning and

creativity with the products.

References

Kirk Williams 913-***-****

Former Co-Worker Independence, MO

Morgan Meyer 816-***-****

Former Supervisor Independence, MO

Chris Gregory 660-***-****

Store Owner Holden, MO

Other Experience

Freelance Graphic Design

www.kcjedi89.deviantart.com

. I have several years of experience and education in the

field of graphic design, including detailed knowledge of

Photoshop, GIMP, Illustrator, and work with a Wacom tablet.

I have made designs for several clients - I can provide

references if asked.

Certified Spiritual Counselor

American Fellowship Church / White Light Bookstore

. In working at the White Light Bookstore in Kansas City, I have

successfully taken courses and have become a certified Spiritual

Counselor and Ordained Minister. I aid people in balancing their body

and mind, and give them spiritual consultation and advice to the best

of my ability.

First Aid & CPR Training

Warrensburg, MO

. I am fully trained in First Aid and CPR assistance through Expanding

Horizons Community Services.

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