Tonya Robinson
Carrollton, GA
Contact number- 404-***-****
************@*****.***
Objective: To utilize administrative and customer service skills to earn additional
responsibilities and proudly serve a stable organization.
Education: Diploma Douglas County Comprehensive High School 2002
Special Skills and Accomplishments:
Type 35 – 40 WPM
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Excellent Customer Service Skills
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Friendly and Outgoing Personality which allows me to work well with everyone
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Self Motivated, Fast Learner that works well with little or no supervision as
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needed
Works well under pressure and in fast paced environments.
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Extremely Dependable and Dedicated
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Microsoft Word, Excel
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Experience:
January 2011 August 2013
Pearle Vision
Optician
Prepared patients to be seen by the Optometrist
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Scheduled appointments
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Ordered eyeglasses and contact lenses
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Answered incoming calls
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Assisted patients with selecting frames and lenses
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Responsible for insurance verification
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February 2009 – September 2010
Pine Knoll Nursing and Rehab
Hospitality Aide/Activities Assistant
Assisted residents to and from their daily meal
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Assisted residents with social activities including Bingo, coffee and news, movie
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matinees, reading and exercise
Serve as receptionist with duties including switchboard, filing, and greeting
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visitors
August 2004 until January 2010
Kia Arbor Place
Sales Consultant
Follow up on internet sales leads
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Conducted service calls to customers
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Assisted customers in choosing a vehicle
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Provided follow up phone calls to all customers to ensure a pleasant experience
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while at location