Human Resources Manager

RHONDA CAMPBELL

**** ********* ****., ********, ** 19020

267-***-**** (H) - 215-***-**** (C)

**********@*****.***

PROFILE

Professional administrative assistant with extensive experience providing

key project management support to senior managers. Responsible for creating

written communications for business reviews, staff meetings, policy and

procedural changes and updates, training initiatives and planning sessions.

Accountable for travel arrangements, budget planning, reporting, and

metrics and overall office management.

PROFESSIONAL EXPERIENCE

Lenox Advisors 2012 - Present

report to human resources director. transformed role from purely data

management to administrative and departmental support partner.

revised existing human resources reports as well as took the

initiative to create new analytics used to drive departmental decisions.

specifically, Create headcount, recruiting, turnover and new hire reports.

additional functions fulfill in support of HR director, business partner

and

recruiter include:

*make travel arrangements for senior Human Resources manager

*schedule meetings for hr director with senior business leaders

*create agenda and staff meeting minutes

*schedule interviews for job candidates

*handle supply orders

*field questions from managers and employees

*review and process department invoices

*handle confidential information, including salary increases, bonuses and

promotions

*manage all employee events (i.e. skip level lunches, health fairs,

summer intern networking project, blood drives), this includes

contacting vendors, promoting and setting up events, etc.

* Also, write and edit internal communications, intranet content and

corporate firm-wide newsletters.

Black Rock (Consultant Role) 2009 - 2010

started role at request of senior business partner at the firm.

Provided administrative support to divisional managers

Worked on acquisition and mergers, year-end compensation data.

fielded questions from business managers and employees.

handled confidential information.

Various Clients (Communications specialist) 2009 - Present

Develop research, newsworthy, SEO, feature interview articles

for clients operating in diverse industries (e.g. marketing, publishing,

education)

Bank of America (formerly Merrill Lynch) 1991 - 2009

Human Resources Project Coordinator, Hopewell, NJ (2006 - 2009)

Global Wealth Management Group (GWM)

Supported Brand Marketing and Management, ML Banks US and Direct Division.

Provided communications, travel, telephone and project management support

to senior relationship managers. Created corporate memorandums, official

correspondence and electronic communications advising managers and

employees of policy updates.

. Wrote plan to roll Manager Direct Access (MDA), an employee transaction

processing tool, out across GWM Home Office. Created timeframes,

scheduled training for MDA users and audited processes that streamlined

key data changes for over 7,000 employees and cut transaction times by

over 35%.

. Supplied oversight for annual line item budgets in excess of $1MIL in

order to manage and cut costs. Reduced overall budgets by over 15%.

. Developed staffing and ad hoc reporting tools that identified recruiting

needs and tracked contractor costs.

Project Coordinator, Princeton and Hopewell, NJ (2002 - 2006)

Global Private Client (GPC)

Supported GPC Chief Operating Office and Strategic Brand Marketing &

Management. Drafted presentations for senior manager for firm-wide report-

out meetings, planning and mentoring sessions. Arranged travel, handled

telephones and created presentations. Managed department real estate.

. Provided communications and project management support to senior

relationship managers, developing written materials for business

reviews and planning sessions.

. Developed, wrote and managed Global Human Resources Business

Continuity Management (BCM) plan, Increased employee response to

notification and application tests by over 40%.

. Wrote weekly and monthly acquisition status reports for roll-out

to Head of Global Wealth Management around Advest acquisition,

Merrill Lynch's first stock/broker purchase in 20 years.

. Provided oversight for annual line item budgets in excess of

$2MIL. Managed budgets, cutting costs by 10%.

Human Resources Project Coordinator, Princeton, NJ (1991 - 2001)

Merrill Lynch Investment Managers (MLIM)

Provided administrative support to senior managers. Tracked employee time

off, handled telephones and managers' calendars.

. Researched and wrote business guides that highlighted human

resources policies, processes and tools. Led business admin

assistant training sessions regarding guides, which eliminated

redundancies and gaps in managing employee transactions

. Provided project management support to senior relationship

managers around time-off, Family Leave Medical Act (FMLA),

overtime and business continuity.

EDUCATION AND TRAINING

. The University of Tennessee (Psychology Major) - 3.3 gpa

. Negotiating for Results (Harvard Business School) - June 2007

. Decision Making (Harvard Manage Mentor Plus) - April 2003

. Influencing and Motivating Others (HMMP) - August 2003

. Leading and Motivating (HMMP) - August 2003

SOFTWARE

Strong skill set with Microsoft Word, Excel, PowerPoint, Outlook, Visio

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