ANUSH BENHAM
*** ****** ***** **** *** Vegas, NV 89107 702-***-****
*****.******@*****.***
Qualifications Summary
l Accomplished office manager and executive assistant offering 15 years of
administrative, client service and sales experience. Reporting to ED, CEO
and other top executives.
l Serve as an effective gatekeeper; prepare well-researched and accurate
documents; manage busy calendars; travel, coordinate events, newsletters
and efficiently handle daily office tasks.
l Proficient user of MS Office (Word, Excel, PowerPoint, Access and
Outlook).
l Accounting utilizing Quickbooks and Peachtree.
Professional Experience
Office Manager HOA, 2012 to 2013 royal ridge mobile estates las vegas,
NV
l Processing accounts receivable and payable using Quickbooks.
l Reconciling check, credit card and ACH deposits.
l Drafting and tracking complaints & violation notices and Board/homeowner
correspondence.
l Responding to resident and outside inquiries over the phone, mail, and in
person; organizing, maintaining, and improving HOA and owner records and
processes.
l Preparing Board meeting agendas, mailings, and monthly newsletter.
l Completing HOA demands and resale package requests; supporting outside
accountants in preparation of annual budget and audit, acting as liaison
between the Board and maintenance personnel, vendors, owners and
visitors.
Executive Assistant, 2010 to 2012 PERFORMANCE ADVANTAGE GROUP
Henderson, NV
l Provide administrative, personal and business support to the CEO.
l Plan and schedule meetings, teleconferences, travel and holiday/summer
parties.
l Negotiated favorable terms and pricing agreements with office vendors.
l Special projects involving new record keeping, tracking and procedures.
l Create new positions, job descriptions, training and hiring.
Bookkeeper, 2007 to 2009 Lutheran Social Services Las Vegas, NV
. Manage all aspects of day to day bookkeeping and accounting operations.
. Responsible for check issuance, managing receivables and payables.
. Processing bi-weekly payroll and completing workmans compensation forms.
. Processing new hire paperwork and employee termination documents.
. Auditing and processing monthly employee reimbursement checks.
. Training, supporting and directing staff as needed.
. Troubleshooting IT/office equipment issues.
. Administrative support to Executive Director.
. Working with staff and board members for fund raising events.
Credit & Admin Manager, 2006 BISON BUILDING MATERIALS Las Vegas, NV
. Responsible for overall work performance of 6 Credit & Administration
employees.
. Planning, organizing, providing leadership and controlling all
administrative functions.
. Managing quality and cost control.
. Providing training and development for department staff.
. Hire new employees and complete performance reviews.
. Create and write job descriptions and procedures.
Office Manager, 2005 Susan G Komen Breast Cancer Foundation Las Vegas,
NV
. Manage the operation of the affiliate office.
. Ensure level of office supplies, educational materials and
merchandise.
. Prepare various reports, correspondence, memos and write office
procedures.
. Respond to calls, correspondence, emails and walk-in inquiries.
. Complete accounting functions in Quickbooks.
. Supervise volunteers.
. Maintain database for mailings and fundraising.
. Attend and work all fundraising events.
Member Services & Account Manager, 2002 to 2004 YELLOWPAGES.COM
Henderson, NV
. Initiate Pro-Active calling program for new members to ensure
customer satisfaction.
. Ensure prompt and correct support for Retail Sales Group by member
services administrators.
. Communicate and prioritize work for effective coordinate of workflow
within the department.
. Create departmental job description and procedures.
. Liaison between customers, sales representatives and various
departments.
. Coordination with national sales team to identify potential
operational issues.
. Verifying order accuracy from inbound and outbound sales teams.
. Preparation of data for upload to technicians.
. Rollover of product data to enhanced software.