Manager Quality Assurance

Chris Simko RN, BSN

**** *. ****

Niles, Ohio *4446

330-***-****

********@*****.***

Professional Background

Being an individual contributor on senior teams, I am a results-oriented decisive leader, with

proven success where considerable judgment, tact, creativity, and initiative are required. I manage

diverse and deadline-oriented work, along with maintaining high standards of quality and

effectiveness. I have extensive teaching, testing, and implementation of multiple software programs.

Special areas of expertise include, design, build, support, maintenance and deployment of software

applications, during full life cycle process. I have combined my 25 years of clinical knowledge with

the understanding of technology, to create relevant clinical stories to deliver the technology to the

users.

Technical Skills

• System upgrades

• Validation/testing of software programs

• Testing, mapping, workflow analysis/guidance

• Medical Record Abstraction

• HL7 experience

• ICD knowledge

• Solid knowledge of MS Office Products

• Visio

• PowerPoint

• Project management knowledge

• ETL knowledge

Clinic System Experience

• Cloud knowledge

• ACO/EHR programs

• Ambulatory/Inpatient

• Clinical systems

• Physician/Nurse documentation

• CPOE

• Practice Management/Electronic Health Care Record knowledge

• Meaningful Use

• Trainer

• ICD-10

• Build/Design

Medhost

March 2014- Present

HMS/CHS, Nashville, TN

Physician Documentation (PD)

Consultant (Contractor/Rezult Group)

Provide support to providers with focus on PD during activation and post activation at CHS sites.

Nov 2012-March 2014

United Health Group/OptumInsight

Optum Care Suite (OCS), Accountable Care Organization

Clinical Implementation Specialist (FTE/ Telecommuter)

Position eliminated due to merger

Provided clinical consultant and training services focused on Optum Care Suite (OCS), including

assessment development building/design, and develop testing scripts. Assist with the development of

Optum’s implementation methodology for the new population health management product, to

support the needs of accountable care organizations (ACOs). Collaborated closely with Product

Owners in program development.

Client delivery responsibilities include:

• Cloud training of software application

• Build custom assessments

• Assist with business needs assessment

• Care coordination of Disease Management

• Quality Assurance testing

• User acceptance training

• Workflow development to support OCS and achieve business objectives

• Workflow/Gap/Assessment analysis

• Copyright knowledge

• Create Visio graphs

• Program testing/validation

• Knowledge of ACO measures, and Quality Measures

• Meaningful Use guidelines/objectives/incentives/reporting/requirements

• HEDIS/NCQA knowledge

EHR Related Employment

Independent Contractor: 2005 - 2012

Program Implemented/Location

Allscripts 11.2v Enterprise/St. Mary, MI May 2012- Aug 2012

System Analyst

• Site Lead

• Care Guide Build/mapping/OID build/TWAdmin

• Coordinate multiple sites for implementation of EHR

• Classroom/onsite training of providers/clinical staff

• Stimulus education of meaningful use

• Practice Workflow Analysis

• Evaluate site recommendations for practice transformations of workflow

• Vendor communication for issue resolution

• HIPAA Privacy and Security Assessments

• EHR Privacy and Security

• Supported Dragon during EHR Implementation

• HEDIS/Quality Measure knowledge

• Meaningful Use guidelines/objectives/incentives/reporting/compliance

• Provided a CPOE / EMR Readiness Assessment

Patient Keeper/Naples, Fl November 2011-April 2012

Implementation Analyst

• Provided classroom training for providers/senior team members

• Implementation of EHR to providers mobile devices

• HL7/AS400 Interface testing, mapping, and validation of multiple environments

• Extracting/abstracting and mapping information

• Monitoring of interfaces and system Integration

• Monitoring bridges between Medhost/Siemens/McKesson/PK

• Interface testing of order sets

• Build/Design/customize order sets

• Vendor communication break/fix issues

• Post activation support

• Design/build ordersets

• Back logging of interfaces ceased shut down of MCR roll out

McKesson HPF/Melbourne, Fl, Indian River July 2011- November 2011

Clinical Adoption Specialist

• Assisted with sale of EHR to client, supported provider EHR needs

• Assisted with Web Base training development for new users

• Provide project assistance, focusing on Clinician Adoption

• Assisted provider adoption with the strategy, planning, and governance in response to

EHR adoption needs

• Supported ARRA standards with executive team

• Guidance in sharing governance and leadership among executive and hospital clinicians

• Workflow Analysis

• Meaningful Use guidelines/objectives/incentives/reporting/compliance

• Project terminated due to client decision to replace McKesson

Allscripts Enterprise 11.2v UMass Boston May 2011-July 2011

Clinical Consultant

• Upgrade support for 800+ physicians

• Supported meaningful use integration/objectives/incentives/documenting/compliance to

meet MU requirements

• Workflow support

Medhost, Philadelphia, PA, Temple University June 2007-Sept 2008

Implementation Analyst

• Design orders set

• Support for Emergency Department

• Workflow Analysis

• Mapping/ validation in multiple environments

• Interface information via HL7

• Evaluate and make recommendations for practice transformations of workflow

• Classroom training for providers/clinicians

• Vendor communication for issue resolution/troubleshooting

• Post activation support

• Testing of multiple Interfaces

• Meaningful Use guidelines/objectives/incentives/reporting/requirements

Medhost/Siemens Warren, Ohio, Trumbull Hospital April 2005-May2006

Project Coordinator

• Managed support for Emergency Department

• Review of OID

• Workflow Analysis

• Build/ design orders sets

• Validation, and extracting information from AS400/HL7 interface.

• Evaluate and make recommendations for practice transformations of workflow

Clinical Experience:

• Trumbull Memorial Hospital 1990-2010

-Staff RN in ICU/ER/Cath Lab/GI Lab

-Utilization Review Case Manager

-Clinical Resource Manager of Interventional Radiology Dept.

• ETI Nursing School 2004-2006 Nursing Educator

• Option Care 1996-1998 Case Manager

• Visiting Nurse Association 1991-1993 Case Manager

Education:

Bachelor of Science Nursing Degree, Penn State University, 2007

St. Elizabeth Hospital Diploma of Nursing, 1990

Activations: Provided Elbow support to providers/clinicians

2012 Seattle, Washington, Valley Medical Center, EPIC, ClinDoc, CPOE, OpTime, Oxford

Global Resources, (2 week activation support)

2012 Albany New York, Capitol Health Care, Allscripts Enterprise (1 week contract) 1st

Solutions

2011 Youngstown, Ohio, Humility of Mary, EPIC-ASAP/Prelude/Cadence, Team lead for 1

month contract. Del

2011 New York, Long Island Jewish Hospital, CPOE, Sunrise, 5.5 (1 month engagement) ESD

2011 Owensboro, KY, Owensboro Medical, Team Lead for EPIC Candence/Prelude/CPOE (1

month engagement) Santa Rosa

2011 St. Paul, Minneapolis, Fairview Health Systems, EPIC OpTime (1 month engagement),

Nurse Choice

2010 Kettering, Ohio, EPIC, Cadence/Prelude. 2 weeks each month. Santa Rosa

2010 New York, LIJ, Eclipsys Sunrise 5.0 (3 week engagement) ESD

2010 Philadelphia, PA, Medhost (2 week engagement) Nurse Choice

2009 Cleveland, Ohio, Allscripts Enterprise, (dress rehearsal training over 18 months) Profero

2008 Cleveland, Ohio, EPIC, ASAP, Cadence, Prelude, CPOE, Team Lead, at multiple sites

throughout surrounding areas at over 8 month period. Profero

2005 Cleveland, Ohio, EPIC- ASAP (4 week engagement) Profero

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