Sales Customer Service

Javier Cervantes

Financial Aid Counselor, Office of Admissions and Financial Aid

San Jose, CA

****************@*****.*** - 408-***-****

WORK EXPERIENCE

Financial Aid Counselor, Office of Admissions and Financial Aid

Stanford University - Stanford, CA - January 2008 to October 2008

Provided comprehensive information and advising to students regarding the financial aid process

Performed basic needs analysis and packaging under tight time constraints

Coordinated efforts with the various offices involved such as Student Financial Services, Registrar and

Undergraduate Admissions & Housing

Financial Advisor

Merrill Lynch - San Jose, CA - March 2006 to February 2007

Developed and encouraged long term client relationships by carefully planning to meet clients' needs, providing

and demonstrating solid financial planning skills, and delivering client centered advice

Delivered professional investment services to clients, including trading assistance, research and problem

resolution

Conducted seminars on various investment strategies for prospective customers

Sales Representative

Paychex - San Jose, CA - December 2005 to March 2006

Provided Payroll and HR product solutions to Businesses

Outside quota driven Business-to-Business sales

Territory management

Property Management/Leasing Consultant

The Irvine Company - Sunnyvale, CA - December 2002 to February 2004

Sales & Customer service, maintained monthly sales quotas

Administration; generated weekly sales reports and prepare lease documents

Business- to-Business sales, maintained corporate accounts with relocation companies

Gathered & analyzed weekly marketing information on competitors

EDUCATION

Masters in Business Administration in Business

San Jose State University - San Jose, CA

2011

Bachelor of Science in Business Administration

San Jose State University - San Jose, CA

May 2003

Associate of Arts in Liberal Studies

Chabot College - Hayward, CA

2000

SKILLS

Bilingual (Spanish)

LINKS

http://www.linkedin.com/pub/javier-cervantes-mba/b/426/1b4/

ADDITIONAL INFORMATION

March 23, 2014

Javier Cervantes

1561 Moorpark Ave #3

San Jose, CA 95128

Ph: 408-***-****

Dear HR Department:

I am interested in applying to your position. I hold a bachelor’s degree in Business with a concentration in

Management. I also hold an MBA from San Jose State University, graduating with a 3.74 GPA. I believe I have

related skills and experience that will make me successful in this position. My work experience has been in

sales, primarily in the fields of property management and financial services.

I have experience working with deadlines, achieving sales quotas, and in business development. I have

received numerous sales accolades from The Irvine Company for achieving sales goals while retaining client

satisfaction. As a Financial Advisor at Merrill Lynch, I gave retirement presentations to potential investors on

a regular basis. Also at Merrill Lynch, I was responsible for searching and developing new accounts, selling

to high level executives and business owners. I am entrepreneurial minded and am passionate about working

with people. Also, my positive attitude has always assisted me when facing challenges. Currently, I have been

donating my time with a local nonprofit agency called Sacred Heart Community Service, assisting with their

food bank, helping those less fortunate.

You can be assured I will be an asset to your organization and I will work tirelessly at making a difference.

Please call me at 408-***-**** at your earliest convenience to schedule an interview.

Best regards,

Javier D. Cervantes

http://www.linkedin.com/pub/javier-cervantes-mba/b/426/1b4/

Contact this candidate