Customer Service Administrative Assistant

Mariana Henderson

**** ****** ***** **., *** Vegas, NV 89122 • 702-***-**** • 702-***-**** • *****.*****@*****.***

Professional Summary

Hard-working, multi-tasking assistant with outstanding telephone, scheduling and documentation skills. Enthusiastic

and well-organized Administrative Assistant with solid background in data entry, and schedule management. Have

great communication and computer skills. Meets deadlines and works with a high level of multicultural awareness

and adaptability.

Skills

Attention to detail Filing/Organization

Scheduling Data Entry

Multi-Line Telephone Mulit-Tasking

Customer Service Accounts Receivable

Work History

Administrative Assistant

Bella Brite Services - 5795 S. Sandhill Suite F Las Vegas, NV 89120 01/2014 to Present

Customer Service/Answering phones

Dispatch Service Calls

Accounts Payable

Email Correspondence

Homemaker 09/2010 to 01/2014

Myself – Las Vegas, NV 89122

Stayed at home to take care of my son and family.

Adminstrative Assistant 12/2008 to 09/2010

Phoenix Pest Control – 3111 S. Valley View #A220 Las Vegas, NV 89102

Customer Service/Answering phones

Scheduling Service Calls

Accounts Receivable

Daily Deposits

Homemaker 10/2007 to 12/2008

Myself – Las Vegas, NV

Stayed at home to take care of my son and family.

Receptionist 11/2006 to 09/2007

Durango Animal Hospital – Las Vegas, NV

Customer Service

Schedule Appointments

Check in/out patients

Receive payments

Administrative Assistant 12/2005 to 11/2006

Lennar Homes – Las Vegas, NV

Customer Service

Schedule Home Inspections

Manager 09/2004 to 11/2005

Great American Cookie – Las Vegas, NV

Daily Operations

Daily Deposits

Training

Hiring

Food Inventory

Manager 05/2003 to 07/2004

Taco Bell – Las Vegas, NV

Daily Operations

Food Inventory

Training

Daily Deposits

Manager 01/2002 to 04/2003

Haggen Daz – Las Vegas, NV

Hiring/Firing of Employees

Training

Weekly Employee Schedule

Weekly Food Inventory

Weekly Food Ordering

Daily Operations

Was in charge of controlling food cost, turnover, & sales growth

Manager 03/2001 to 12/2002

Burger King – Las Vegas, NV

Hiring/Firing of EmployeesTraining

Weekly Employee Schedule

Weekly Food Inventory

Weekly Food Ordering

Daily Operations

Was in charge of controlling food cost, turnover, & sales growth

Manager 07/1998 to 02/2001

Jack in the Box – Las Vegas

Hiring/Firing of Employees

Training

Weekly Employee Schedule

Weekly Food Inventory

Weekly Food Ordering

Daily Operations

Was in charge of controlling food cost, turnover, & sales growth

Cooks Helper 11/1993 to 12/1998

MGM Grand Hotel & Casino – Las Vegas, NV

Prepared appetizers and desserts

Food Inventory

Food Ordering

Opening and Closing

Education

High School Diploma: General 1993

Valley High School - Las Vegas, NV

Additional Information

I have completed almost two years at CCSN but have not gotten a degree yet. I have taken the general courses, along

with computers, and communication.

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