Customer Service Sales Representative

Education

Pursing an Bachelor's Degree in Business Administration, at University of

Akron

Lutheran West High School, Rocky River, Ohio June 10, 2007,Diploma

Objective

Identify customer needs and wants, and satisfy these while making a

reasonable profit on a quality product or service.

General Experience:

Rockwell Automation Assembler /Machine Operator April 2012-Aug. 2013

. Performed operations such as scales and any jigs and fixtures

provided, attaching parts together

. Handled various types of machines by monitoring them carefully.

. Carried out other jobs such as tooling or area clean.

. Assembled electronic and computer components following blueprints and

schematics

. Tested each and every electronic and components for any malfunction

. Teamed up with other co-workers to finish product accurately and on

time to meet deadline

Fedex Ground-outbound shift Position: Package handler July 2010 - Dec 2011,

. Load and unload packages quickly and efficiently.

. Clean the warehouse, prepare for delivery, and organize packages by

scanning them in and sorting them out.

. Move products and materials by hand or with basic material handling

equipment.

. Safely handle fragile, dangerous, and/or hazardous products.

Medra Marketing

Position: Customer Sales Rep. February-August. 2009-2011

. Builds and maintains relationships with potential and existing

customers

. Aids customers in completing purchases and resolving issues

. Offers product suggestions to customers to help satisfy their

needs/wants

. Strives to exhibit best-in-class customer service skills

Word City TV Media

Position: Audio Visual Technician- January 2009- June 2011

. Operate and maintain equipment used to amplify record and display

sound and images at live events.

. Record meetings and presentations with video cameras, operate

spotlights, adjust amplifiers, coordinate graphics used in displays

and provide technical support for teleconferences, webinars and

distance-learning classes.

. Edit, copy and store videotapes and DVDs, track inventory of equipment

and order supplies

Cox Communications

Position: Customer Sales Representative June 2007- November 2008

. Interact with customers to provide information in response to

inquiries about products and services and to handle and resolve

complaints

. Analyze requests, provide information requested

. Write up order, mail catalog and similar data to customer, as required

. Determine customer requirements and expectations in order to recommend

specific products and solutions

Skills and Abilities

. Good written and verbal presentation skills

. Proven leader and creative problem-solver with excellent analytical,

organizational and communication skills.

. Able to get along well with co-workers and accept supervision.

Received positive evaluations from previous employers

. Computer-literate performer with extensive software proficiency

covering wide variety of applications.

. Good knowledge various mechanical assembly machines. Excellent in

operate and monitor machines.

. Ability of reading and understand general layout drawings.

Contact this candidate