Customer Service Assistant
Resume:
Rukeshia Stevens **** Cardinal Elm, Fresno, TX ***45 (832) 875- 3371 *************@*****.***
Summary: I pride myself on being a team player with a positive attitude. I am flexible and
dependable with a proven ability to provide outstanding customer service.
Network Funding, L.P.
Document Control Clerk January 2013 – September 2013
Scanned closing documents; input mortgage closing information into company database;
maintained & updated closing documents; handled incoming calls and provided excellent
customer service to all investors.
Lowes Home Improvement
Cashier/Customer Service 2011-2013
Provided excellent customer service; maintained and balanced cash register; handled incoming calls with
a helpful and positive attitude, assisted with customer complaint resolution; maintained a clean and safe
work environment; filed and sorted mail.
Grambling State University, Grambling, LA
Student Assistant 2009- 2010
Handled incoming and outgoing calls; filed and maintained electronic database; provided customer
service to all students.
Stewart Lender Services, Houston, TX
Copy Clerk 2009
Sorted closing packages; distributed incoming mail; shipped closing packages to lender; assisted
managers with various duties on an as needed basis.
EDUCATION:
Grambling State University, Grambling, LA
Houston Community College, Missouri City, TX
Skills: Microsoft Word; Excel; PowerPoint; Access; Typing of 50 WMP; 10 key by touch
Excellent References Available Upon Request
Contact this candidate