Project Manager Management

MICHAEL S. HOLDEN

**** **** ****, ************, ******** 21133

410-***-**** (H) • 443-***-**** (C) • *******@*****.***

SUMMARY

Customer-centered professional with 15+ years progressive project management and leadership experiences

in the federal contracting environment. In-death experiences with records management automations, program

management office (PMO) strategies/operations, and regulatory compliance analyst. Key emphasis is on

implementing enterprise-wide software developments with focuses on scrum team management, scope

management, and cost management. Creates and executes project plans and procedures. Identifies and monitors project

risks and ensures project documents are complete and current. Proven ability to manage multiple projects in a

challenging environment including, Offers strong qualifications in the following areas:

SDLC; Agile & Scrum Methodologies Records Management-Electronic

Coding, OCR Organizing, Planning, and Prioritizing Work

Financial Analyst/ Management Monitor/Track Project Milestones and Deliverables

Technical Development/Enhancements

Acquisitions Management

Customer/Stakeholder Interface and Management Quality Assurance/Management

PROFESSIONAL EXPERIENCE

Diamond Solutions, Inc., Fairfax, VA 10/2012-Current

Project Officer

Primarily responsible for the design, development and implementation of a comprehensive Electronic Records Management

Program for the Food & Drug Administration’s Center for Tobacco Products (CTP). Key responsibilities included:

• Manage project execution to ensure adherence to budget, schedule, and scope.

• Develop or update project plans for information technology projects including information such as project

objectives, technologies, systems, information specifications, schedules, funding, and staffing.

• Monitor and/or track project milestones and deliverables.

• Confer with project personnel to identify and resolve problems.

• Develop and manage work breakdown structure (WBS) of information technology projects.

• Submit project deliverables, ensuring adherence to quality standards.

• Prepare project status reports by collecting, analyzing, and summarizing information and trends.

• Direct or coordinate activities of project personnel.

• Manage Quality Control (QC) checks of all CTP databases associated with all record management activities.

• Establish and execute a project communication plan.

• Assign duties, responsibilities, and spans of authority to project personnel.

• Assist Corporate Staff with review and development of RFPs & RFQs.

GeoLogics Corporation, Alexandria, VA 2010 - 2012

Program Analyst III, (Acquisitions Project Manager)

Primarily responsible for providing program acquisition management, planning, coordination, and documentation support to

the Veteran’s Administration (VA) Veterans Benefit Management System (VBMS), Program Management Office (PMO) in

the execution of a multi-billion-dollar transition to migrate their applications to a paperless environment using an Agile

development process. Key responsibilities include:

• Manage project execution to ensure adherence to planning, coordinating, budget, schedule, logistics, funding,

scope, policies, and established reporting requirements.

• Provide subject matter expertise in the development of all pre-award program acquisition documentation, including,

Business Case, Communication Plan, QA Plan, PWS/SOW/SOO/IAA, Market Research, Funding Description,

IGCE, Acquisition Plan, and 508 Compliance and other milestone documentation.

• Evaluate and monitor contract performance schedule, provide guidance in streamlining procurements and process

improvements in accordance with requirements.

• Ensure the development and implementation of effective acquisition management strategies and plans.

• Reporting on project status and strategies orally and in writing to the Project Management Office Director,

Chief Information Officer, project partners and other major initiative projects leads.

Front Row, Inc., Fairfax, VA. 2008 - 2009

Sr. Records Management Specialist III/Project Manager

Primarily responsible for providing the leadership for the activities and functions for the Records Management and File

Support contract performances for FEMA’s PMO. Led and coordinated FEMA’s records management initiative from

inception, providing the oversight and leadership for the full records management lifecycle, e.g., creating, declaring,

classifying, retaining, and destructing records using OnBase ECM. Key responsibilities included:

• Provided oversight and business strategies for complete life-cycle records management program, i.e., classification,

scheduling, storage, access/discovery, retention and destruction processes for both electronic and paper based

information assets.

• Identified and managed process analysis, documentation, problem resolution, and recommendation phases for

records management implementation project.

• Transformed FEMA’s records management practices with innovative solutions within the OnBase invironment.

• Created a complex records schedule, full cycle, including the entire process of drafting the schedule through final

approval, implementation and design of training module for staff and client staff.

• Served as subject matter expert, defined business processes and requirements and collaborated with customer and

agency stakeholders in the development of new technology solutions, policies and procedures for records

management program.

• Performed audits and inspections and made complex appraisal decisions of FEMA’s record management program to

ensure compliance with NARA regulations and other authorities.

• Assisted with the implementation, management, and testing of FEMA’s business continuity plan, records disaster

plan, and vital records program.

Alutiiq, S&T, LLC, Vienna, Virginia 2007 - 2008

Program Manager

Primarily responsible for directing and managing all document support operations for the FDA Document Control Rooms in

support of the FDA records and document management regulatory activities. Manage Sub-Contractor activities. Key

responsibilities included:

• Led and advised diverse project team comprised of functional and administrative personnel in performing

varied tasks required by the DMP including, operating central triage units, logging, tracking, and routing

reports; scanning and indexing; data entry of multiple FDA report types, medical coding, abstracting, and

editing Adverse Events Reports received in hard-copy and electronically following Agency specific coding

protocols.

• Provided oversight and managed records management process, including, inventory control, records

retirement and disposal.

• Responded to Freedom of Information requests.

• Planned and directed the day-to-day project team activities to ensure quality deliverables to meet the

clients’ requirements.

• Defined workflow processes and utilization for improvements and resolved issues as necessary.

• Provided a disciplined approach to managing project from initial planning through completion, delivery,

and closeout.

• Managed agency records throughout the entire document life-cycle (creation through disposition);

document migration from paper to electronic media; enhanced policies and procedures.

FMS Incorporated, Washington, D.C. 2007 – 2007

Senior Accountant/Financial Analyst

Primarily responsible for providing financial management support in all aspects of the Federal Financial Management

System (FFMS) finance operations by assisting agency to manage financial, informational and operational risks, as well as

providing performance improvement recommendations to build and maintain stakeholder trust. Key responsibilities

included:

• Provided knowledge in financial management system capabilities.

• Participated in the development and review of requirements for the preparation and maintenance of

financial records, the audit of financial transactions, the production of financial reports, and data migration to

the FFMS system.

• Review and evaluate financial risk, financial reporting and accounting transactions processes including

controls and proposed risk management strategies.

• Participated with the processes, data standards, and systems documentation for all Reimbursable Work

Authorization and Security Work Authorization transactions in FFMS for approximately 150 field offices

nationally.

• Managed project staff activities related to maintenance of cost and schedule for system’s implementation.

2006 - 2007 Senior

LIS, Inc., Washington, D.C.

Records Manager

Primarily responsible for the development and implementation of a comprehensive Records Management Program for

the U.S. Immigration and Custom Enforcement (ICE) PMO Office. Key responsibilities included:

• Led implementation of agency-wide content and records management system throughout entire life-cycle (creation

through disposition).

• Facilitated document migration from paper to electronic media.

• Participated in all aspects of records management project, including program strategy, policies and procedure

development, compliance research, and program implementation.

• Provided records inventory and retention, file plans, NARA-compliant records schedules, hard copy and e-records

management and statistical services.

• Developed supporting technical documents including, Standard Operating Procedures, Quality Assurance Plans,

Communication Plans, COOP plans, Work Break Down Structure and Training modules.

• Performed audits and inspections of records management program to ensure compliance with NARA regulations

and other ICE authorities.

Social Security Administration’s PMO, Baltimore, MD 2005

- 2006

Program Analyst/Project Officer – (Federal Government Employee)

Primarily responsible for Contract Management and A-76 activities for the Office of Finance & Budget, Office of

Management, and Administrative Center Staff to ensure adequate resource management. Provided management support --

monitoring and adjusting operational resource levels; and conducted on-going comprehensive studies of varied Program’s

resource and operational activities.

CMI, Management, Inc. 2004 - 2005

Management Analysts

Primarily responsible for planning, directing, and coordinating quality assurance programs for approximately 57 Quality

Inspectors throughout the US with regards to supporting the Homeland Security’s Records Management Program. Drafted

technical documentation for support of CMI’s Standard Operational Procedures (SOP) and QC Training Manuals for the

PMO Office. Assisted with the company obtaining ISO 9000 Certification

RIOJAS Enterprises, Inc., Woodlawn, MD 1999 - 2004

Project Manager

Primarily responsible for collaborating and interfacing directly with management personnel within the Social Security

Administration’s PMO to design, develop, and implement agency-wide records management policies and procedures.

Facilitated the automation of the existing records management system, including the re-engineering of human resources and

upgrading of financial controls and operations. Assisted with the implementation, management and testing of organizational

business continuity plan, records disaster plan, and vital records program.

EDUCATION/MILITARY

Morgan State University: Major: Accounting, Minor: Military Science (ROTC)

MD Army national Guards-Retired Reservist

TECHNICAL PROFICIENCIES AND CERTIFICATIONS

PMP Certification-Courses Completed, Business Analyst Body of Knowledge (BABOK)

NARA Requirements, DISA, OMB300, FOIA and DOD Regulations, JCIDS, DAU, FAR, DFAR, ISO 9001, SDLC, CPIC

Federal Government Operating Systems – GSA Advantage, SEWP, CHESS, ITARS, TAC, PCACS, ROCIS, FFMS,

DARRTS, COMIS, and AAMS

Project Governance and Enterprise Architecture, Customer Relationship Management (CRM) and Enterprise Resource

Planning (ERP) software. OnBase Enterprise Content Management

Microsoft Office Suite

A+ Certification

FEDERAL CERTIFICATES OF COMPLETION COURSES

Project Officer Course- National Training Center

Performance Based Acquisitions- National Training Center

Completed Staff Work Training- National Training Center

Basic & Advance Analyst Training- GS Graduate School

Federal Budgeting for Non-Budgeting Personnel-GS Graduate School

MEMBERSHIPS

PMI-Project Management Institute, Inc.

ARMA-Association of Records Managers and Administrators

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