Administrative Assistant Medical
Resume:
MARINA K. SANDERS
**** ********* **., *** *, Fort Worth, TX 76119
E-mail: ***********@*****.***
Home: 817-***-**** Cell: 817-***-****
Professional Objective
To obtain a position that allows me to demonstrate my in depth experience of over 9 years as an Administrative Assistant in various
professional and corporate environments; having this opportunity will allow me to establish my experience by employing my
professional, educational and technical skills as a Medical Administrative Assistant within the Medical Industry.
Education
E verest College, Fort Worth, TX
Medical Administrative Assistant M ay 2013
Related Coursework & Training • Biology of Disease
• Vital signs • Human Anatomy and Physiology
• •
Data Ent ry Health Services Administration
• •
CPR Certification HMO's and Managed Care
• •
Appointment scheduling verify Health Care Procedures and Protocols
• •
Insurance coverage Biostatistics/ICD-9/CPT/HCPCS
• CLIA waved routine laboratory test
Externship
Bridgeway Health Services Fort Worth, TX (200 Hours)
Responsible for office mail outs and written correspondence
• Liaison between patients and medical facility personnel to check patient needs
• Electronically filed and processed patient medical reports, time reports and patient visits
• Interacted in IDT meeting for patient updates
Professional Experience
First Pilgrim Valley Baptist Church Fort Worth, TX J anua ry 1995 to
P resent
Church Secretary and Secretary of Legal Affairs
• Responsible for payroll, accounts payable, balancing checkbooks, update new member information, quarterly and
annual taxes and announcements.
• Assist with praise dancers and youth programs
Loan Portfolio Services Fort Worth, TX O ctober 2013 to
J anua ry 2014
LSR
• Provided and assistance customers on problem accounts.
• Reviewed payment schedules, discussed explanations for past due accounts, and clarified payments policies.
• Resolved delinquency issues by facilitating problem analysis and problem solving with the customer. Initiated
contact with customers or agencies via telephone in an effort to obtain/negotiate payments.
C reative Solutions in Healthcare Fort Worth, TX A pril 2011 to
A pril 2013
Executive Assistant
• Responsible for all updates of spreadsheets.
• Maintained all filing and any clerical work.
• Answered and reply to incoming calls.
• Reviewed purchase orders for approval and reconciled petty cash activities sheets for reimbursement and fund
regular petty cash. I order supplies and assist the t reasurer of the company.
Taxes - Fletcher’s Tax Service Fort Worth, TX J anua ry 2010 to April
2010
Tax P repa rer
• Prepare taxes for individuals and businesses. Calls to the IRS for past year tax problems. Open and closed office.
Assisted owner in different areas as needed.
Taxes - JM &A Fort Worth, TX O ctober 2008 to
D ecember 2009
Tax P repa rer
• Prepare taxes for individuals and businesses. Calls to the IRS for past year tax problems. Open and closed office.
Assisted owner in different areas as needed.
CitiFinancial Auto Bedford, TX A pril 2007 to Janua ry 2008
Senior Collector
• Followed standardized collection procedures for all assigned accounts and exercising good judgment in handling
more difficult problem accounts.
• Assisted less experience adjusters with more difficult collection accounts and client calls.
• Initiated skip t racing process, e.g., order files, credit bureaus, call references, and web based searches
Texas Massage Institute Fort Worth, TX A pril 2006 to
September 2006
Assistant Di rector
• Prepared bank deposits and payroll for employees and replied to all incoming emails from the Internet responding
i n a timely manner about the school and client complaints.
• Registered students for basic and advance classes.
• Explained contract and payment plans.
• Supervised and assist the front desk with calls and scheduling appointments for clients with interns or graduates
and assisted with all other office duties.
T riad Financial Corporation N. Richland Hills, TX J uly 2002 to
O ctober 2005
T eam Lead/SR LSR
• Responsible for incoming and outgoing calls manually and navigated thru the multi-screen Davox system, in 61-90.
• Updated account information, negotiate payment arrangements, and resolve payment problems. Maintain
customer relationship while curing delinquency.
• Met all Departmental and Individual goals thru the reduction of delinquency and rolls. Ensure system
documentation is t imely, accurate and complete.
• Utilized skip-t racing procedures on all skip accounts.
AmeriCredit A rlington, TX J une 2000 to July 2002
Account Representative
• Provided and assistance customers on problem accounts.
• Reviewed payment schedules, discussed explanations for past due accounts, and clarified payments policies.
• Resolved delinquency issues by facilitating problem analysis and problem solving with the customer. Initiated
contact with customers or agencies via telephone in an effort to obtain/negotiate payments.
• Recovered collateral on past due accounts that could not be negotiated
• Identified and pursued alternative ways for locating the customer and/or car using skip t racing techniques.
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