Eric C. Clauss
Vassar, MI ****8
**********@*******.***
Summary
My experience as a Sales and Service Engineer for the Department of Defense selling
highly engineered products, along with having promoted product at over 50 trade shows
has allowed me to hone my sales skills to perfection. I have 10 years of proven B2B
Industrial Sales success managing 100 to 200 accounts. I have spent the last 8 years as a
Road warrior, traveling to over 20 different countries, meaning I am very comfortable
working alone or in a diverse group. I am also self motivated with an entrepreneurial
spirit, having owned my own business for over 10 years. I can be reached at 989-***-****
or by email at **********@*******.***
Qualification
10 Years of Proven Account Management and Business to Business Sales success
2 Years of Mechanical Drafting
7 Years Project/Program Manager Experience
8 years of selling technical and highly engineered products
Raw Carbide from powder to finished product
OD/ID, CNC Wire EDM, Lathe and Machining Centers
Expert in reading complex blue prints
Great customer service with the ability to cultivate long relationships
Background in creating, leading and executing sales plans
Effectively able to learn new concepts, processes and products resulting in a
thriving dynamic environment
Road Warrior/150K Miles a year
Expert in all Microsoft applications
Excellent troubleshooting skills
Leadership skills and an ability to work efficiently under pressure
Work History
2011 Present Sales and Service Engineer Manager, PD Systems Inc., Madison
Heights, MI
Assembled and managed a team of highly qualified sales and service engineers
charged with selling installing and maintaining IED defeat equipment at 30+ US
and International locations.
Developed Sales plans and set goals to increase business
Identify new business opportunities
Managed travel schedule and budget
Handled all customer relations, promoted products and acted as a liaison between
the customer and the government.
Extensive experience in IED defeat equipment installation, maintenance, and
personnel training.
Managed and conducted installation and training for all ECP equipment with a 100
percent success rate.
Managed the repair and maintenance of all electrical and mechanical equipment at
each site on a regular and as needed basis to the highest military standards.
Coordinated and managed multiple schedules to maximize time management
effectiveness between US Army and Department of Defense needs.
Conducted personnel reviews and provided mentoring to junior team members
Provided accountability to Department of Defense regarding all aspects of Mobil
Training Team (MTT) daily, monthly and annually to meet contract obligations.
2007 to 2011, Sales and Service Engineer, R4 Inc
Traveled site to site in selling, installing and maintaining IED Defeat equipment.
Set sales goals and exceeded expectations
Installed various products (Electrical/ Mechanical) on all MRAPs.
Developed Programs of Instruction from start to finish.
Responsible for finding new customers and showing them the benefits of our
products.
Filed daily status reports on the customers and product inventory.
Responsible for ensuring products flow to customers in a timely manner as well as
handle all customer relations pertaining to the products.
1998 to 2007, Sales and Marketing Manager, VTT Co., Inc. Vassar, MI
Took over operations in 1998 and tripled the gross revenue by 2002 and double
again by 2005.
Cultivated high value long lasting relationships
Managed all and sales including promoting product at over 50 trade shows.
In charge of Business Development and managed all accounts.
Managed all administrative duties and retail business activities including day to day
operations, employee reviews, payroll, ordering, shipping, and receiving.
1998 to 1999, Machinist Premium Manufacturing, Frankenmuth Mi
Forman over a the lathe department
In charge of tooling and set ups.
Machining Center
1996 to 1998, Machinist, Great Lakes Eglington Frankenmuth, MI
Precision grinding of bullet dies, battery dies, and various gages
Specialized precision grinding of Carbide
EDM Machining Center
OD/ID, Blanchard, Surface Grinder and Centerless
1994 to 1998 Carbofile Inc,
Sales rep Selling regrind services
Represented to products and services from OD/ID capabilities to complete line of
Carbide Files
1994 to 1996, Machinist, Severance Tool Company Bridgeport, MI
Shop Forman.
Precision grinding of cutting tools,
Read complex blueprints.
1991 to 1994, United States Army
Assistant Personnel Supervisor, Driver for brigade CSM, Brigade awards clerk, and
S1 duties Driver of MLRS M270 SPLL
1989 to 1991, Machinist, Engineered Tool Corporation Caro, MI
Precision grinding,
Read mechanical blue prints.
Education
1989, Vassar High School, Diploma
1988 1989 Tuscola County Technical School, 2 years of Mechanical Drafting
1995 Delta Community College, Business Management,
2009 Northwood University Midland, MI. Business Administration
Reference
Gary Chamberlain, US Army (Ret)
***********@******.***
Charles Hernandez, MTT Lead Trainer
2918 Talleywood Lane
Chester, VA 23831
*******@*******.***
Chris Jones, Logistician
6773 Foxberry Rd.
Fayetteville, NC 28314
cjones@pd sys.net