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Sales Engineer

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Posted:
March 21, 2014

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Resume:

Eric C. Clauss

*** ****** **

Vassar, MI ****8

989-***-****

**********@*******.***

Summary

My experience as a Sales and Service Engineer for the Department of Defense selling

highly engineered products, along with having promoted product at over 50 trade shows

has allowed me to hone my sales skills to perfection. I have 10 years of proven B2B

Industrial Sales success managing 100 to 200 accounts. I have spent the last 8 years as a

Road warrior, traveling to over 20 different countries, meaning I am very comfortable

working alone or in a diverse group. I am also self motivated with an entrepreneurial

spirit, having owned my own business for over 10 years. I can be reached at 989-***-****

or by email at **********@*******.***

Qualification

10 Years of Proven Account Management and Business to Business Sales success

2 Years of Mechanical Drafting

7 Years Project/Program Manager Experience

8 years of selling technical and highly engineered products

Raw Carbide from powder to finished product

OD/ID, CNC Wire EDM, Lathe and Machining Centers

Expert in reading complex blue prints

Great customer service with the ability to cultivate long relationships

Background in creating, leading and executing sales plans

Effectively able to learn new concepts, processes and products resulting in a

thriving dynamic environment

Road Warrior/150K Miles a year

Expert in all Microsoft applications

Excellent troubleshooting skills

Leadership skills and an ability to work efficiently under pressure

Work History

2011 Present Sales and Service Engineer Manager, PD Systems Inc., Madison

Heights, MI

Assembled and managed a team of highly qualified sales and service engineers

charged with selling installing and maintaining IED defeat equipment at 30+ US

and International locations.

Developed Sales plans and set goals to increase business

Identify new business opportunities

Managed travel schedule and budget

Handled all customer relations, promoted products and acted as a liaison between

the customer and the government.

Extensive experience in IED defeat equipment installation, maintenance, and

personnel training.

Managed and conducted installation and training for all ECP equipment with a 100

percent success rate.

Managed the repair and maintenance of all electrical and mechanical equipment at

each site on a regular and as needed basis to the highest military standards.

Coordinated and managed multiple schedules to maximize time management

effectiveness between US Army and Department of Defense needs.

Conducted personnel reviews and provided mentoring to junior team members

Provided accountability to Department of Defense regarding all aspects of Mobil

Training Team (MTT) daily, monthly and annually to meet contract obligations.

2007 to 2011, Sales and Service Engineer, R4 Inc

Traveled site to site in selling, installing and maintaining IED Defeat equipment.

Set sales goals and exceeded expectations

Installed various products (Electrical/ Mechanical) on all MRAPs.

Developed Programs of Instruction from start to finish.

Responsible for finding new customers and showing them the benefits of our

products.

Filed daily status reports on the customers and product inventory.

Responsible for ensuring products flow to customers in a timely manner as well as

handle all customer relations pertaining to the products.

1998 to 2007, Sales and Marketing Manager, VTT Co., Inc. Vassar, MI

Took over operations in 1998 and tripled the gross revenue by 2002 and double

again by 2005.

Cultivated high value long lasting relationships

Managed all and sales including promoting product at over 50 trade shows.

In charge of Business Development and managed all accounts.

Managed all administrative duties and retail business activities including day to day

operations, employee reviews, payroll, ordering, shipping, and receiving.

1998 to 1999, Machinist Premium Manufacturing, Frankenmuth Mi

Forman over a the lathe department

In charge of tooling and set ups.

Machining Center

1996 to 1998, Machinist, Great Lakes Eglington Frankenmuth, MI

Precision grinding of bullet dies, battery dies, and various gages

Specialized precision grinding of Carbide

EDM Machining Center

OD/ID, Blanchard, Surface Grinder and Centerless

1994 to 1998 Carbofile Inc,

Sales rep Selling regrind services

Represented to products and services from OD/ID capabilities to complete line of

Carbide Files

1994 to 1996, Machinist, Severance Tool Company Bridgeport, MI

Shop Forman.

Precision grinding of cutting tools,

Read complex blueprints.

1991 to 1994, United States Army

Assistant Personnel Supervisor, Driver for brigade CSM, Brigade awards clerk, and

S1 duties Driver of MLRS M270 SPLL

1989 to 1991, Machinist, Engineered Tool Corporation Caro, MI

Precision grinding,

Read mechanical blue prints.

Education

1989, Vassar High School, Diploma

1988 1989 Tuscola County Technical School, 2 years of Mechanical Drafting

1995 Delta Community College, Business Management,

2009 Northwood University Midland, MI. Business Administration

Reference

Gary Chamberlain, US Army (Ret)

248-***-****

***********@******.***

Charles Hernandez, MTT Lead Trainer

2918 Talleywood Lane

Chester, VA 23831

804-***-****

*******@*******.***

Chris Jones, Logistician

6773 Foxberry Rd.

Fayetteville, NC 28314

910-***-****

cjones@pd sys.net



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