Customer Service Assistant

CURRICULUM VITAE

Personal Information

Name: Juan David Acosta González

Sex: Male Date of birth: 12 July 1989 Nationality: Colombian

Work permit: Switzerland- B type.

Address: Frankenstrasse 28, Bern-Switzerland (3018)

Mobile: +41-79-923-****

E-mail: *********@*****.***

WORK EXPERIENCE

• Bachelor Internship (July-November 2013)

Research Group "State, conflict and peace", Pontifical University Javeriana Carrera 7 No.

40-62, Bogotá (Colombia)

-Research activities: Formulation and evaluation of research projects related to conflict

analysis

-Contributing to training young researchers

-Activity monitor: Diploma "Fundamentals and basic application of negotiation and

conflict resolution"

-Activity training: Course "Dynamic modelling"

Assistant Committee of the "Social and human sciences" PhD programme Pontifical

•

University Javeriana (July-November 2013)

-Memoir reconstruction of the time protected teachers meetings.

Pontifical University Javeriana: Politics Science faculty, Bogotá (January-June 2013)

•

-Monitoring and accompaniment of two seminars: Conflict Theory (course) and Violence

Prevention (course)

Generar Ediciones. (January-November 2013). Participation in drafting and translation

•

(Spanish to English) of articles related with political and international topics in the

magazine "Diplomacy".

Andrés Carne de Res (restaurant) Colombia, February-June 2012

•

- Waiter and assistant in areas related to customer service

Bertucci s Restaurant, NY, United States (February-June 2009)

•

-Waiter and assistant in areas related to customer service

ACADEMIC TRAINING

• Undergraduate Bachelor Degree / University: in Political Science (2009-2013) Pontifical

University Javeriana – PUJ Bogotá

• Second undergraduate Bachelor Degree/ University: in Philosophy (2011 – Current)

Pontifical University Javeriana - PUJ Bogotá

• Graduate certificate: Pontifical University Javeriana - Bogotá

Diploma "Fundamentals and basic application of negotiation and conflict

resolution". July-September, 2013

ACADEMIC EXPERIENCE:

• Bachelor Thesis Political Science: “Analysis of the Colombian conflict from a

territorial approach. Case Study: Gold mining exploitation and dynamics of

violence in the region of the Bajo Cauca antioqueño” (approved).

• Tutoring: Conflict theory (course) and Prevention of violence (course). Career of

Political science. Pontifical University Javeriana.

PERSONAL SKILLS

Mother tongue(s): Spanish

Other language(s): English: Understanding (C1) Speaking (B2) Writing (C1)

IELTS exam accreditation 20014: 6.5 over 9.0 /academic*

Communication skills

-Team work: I have worked in several research projects with different human staff,

accomplishing various tasks in the jobs enlisted above. Academic communication level

acquired in writing and speaking level through the accompaniment of different seminars

and classes. Willing to work on different tasks and duties. Good working arrangement with

my colleagues and disposition to achieve new challenges.

*

Document added.

Computer skills:

-Competent with most Microsoft Office programmes -Stella modelling and simulation

program skills

Contact this candidate