Human Resources Training
Resume:
La Toria Strickland
**** ******* **** *** ****Laurel, MD 20708*acc8qb@r.postjobfree.com*313-***-****
Summary of Qualifications
Experienced professional with excellent communication and interpersonal skills. Demonstrated success in the
design and implementation of training programs, client workshops and employer/partner events. Particularly
strong in program management and community engagement.
Professional Experience
goodwill industries (Goodwill of Greater Washington) Washington, DC
Provides training and services to persons with disabilities and those with barriers to employment.
Manager, Workforce Development and Retention Services, 5/2010-Present
Supervise up to 6 program staff, determine staffing requirements, hire and train new staff and develop
performance reviews.
Coordinate technical hands on skills training with other external and/or internal partners.
Manage program and partner activities including sub-contracts review, MOU coordination, invoice
processing.
Managed a $985,000 Pathways Out of Poverty grant through the Department of Labor for ‘Green”
Construction (Weatherization and Smart Meter) training.
Oversee a $536,000 grant through the DC Department of Employment Services to provide Retention
Services to District Residents.
Administered grants totaling over $200,000 through the Office of State Superintendent of Education, the
Community Foundation of the National Capitol Region and The Walmart Foundation to provide
employability skills and hospitality training.
Successfully implemented a $100,000 grant through the Economic Security Administration for training and
services for FSET participants.
Monitors/controls work plans through administrative direction of resources to ensure project is completed
on or ahead of schedule and under, or within budget and in accordance with what the contract documents.
Conduct outreach to community based organizations, government agencies and social service agencies
through program presentations, meetings and networking events to increase program visibility.
Networks with employers to identify employment opportunities based on clients’ profile.
Partnered with other divisions to provide transitional jobs/internship opportunities for participants.
Organize and manage special events including graduations and employer engagement events
Manage the Workforce Development Team to ensure retention, graduation, placement and enrollment goals
are met.
Career Transition Instructor, 12/2009-5/2010
Delivered employability skills training-primarily focus on soft skills (e.g., communication, team work, time
management, interviewing, etc.).
Provided resume writing assistance.
Coordinated new student orientation for Green Pathway participants.
Functioned as a representative of Goodwill Green Pathway program at various functions.
Recruited participants for Green Pathway program.
Responded to inquiries from the public regarding program policies and admissions criteria.
Reviewed, evaluated, monitored, reported and documented student attendance, class and homework
portfolio, and progress in ETO database system.
SmithBucklin Chicago, IL
Provides association management services ranging from financial management to convention and trade show
services.
Sr. Membership Associate, 8/2008-7/2009
Provided guidance to the membership regarding dues payments, billing, membership status and other
inquiries.
Maintained membership database using the IMIS system.
Processed new membership applications, renewal applications and reinstatement applications.
Facilitated the voting/election process for new officers.
Managed the CAR/CMAR (certified appraisal reviewer) process for successful candidates.
Created membership and designation certificates for members.
Processed continuing education registration requests and payments.
LA TORIA STRICKLAND
Developed Membership Dues Furlough program to increase membership retention.
Liaised between the Admissions Committee and member during designation process.
Established and facilitated Mentor Program to assist members with obtaining designation.
Gateway Foundation Chicago, IL
Provides substance abuse treatment services across the United States.
Human Resources Associate II, 7/2007-6/2008
Provided human resources support to the Community Division of the organization within 2 states.
Utilized Ultipro (HRIS) system to process employee transactions.
Performed exit interviews and analyze exit interview data.
Coached and counseled managers on company policy.
Managed internal and external job postings.
Provided guidance to Employee Relations team regarding policy violations and other employee issues.
Recruited for clinical and non -clinical staff within the Community Division.
Served as a member of the Wellness Committee to develop corporate wellness initiatives
Facilitated performance evaluation process-90 day and annual reviews.
Created and delivered performance management, recruitment and selection and employment law training.
Developed Bilingual Recruitment Plan to expand organization’s diversity initiatives.
Collins and Aikman Southfield, MI
Provided automotive interior components, cockpits, instrument panels and other materials to customers.
Human Resources Generalist, 10/2005-7/2007
Assisted with the development and implementation of 2 corporate salaried reductions-in-force that resulted
in a cost savings of over $14m.
Performed exit interviews and completed the termination process.
Performed interviews, reference and background checks for potential candidates.
Created job descriptions.
Developed various company polices.
Guided management with the execution of the Performance Management Process (PMP).
Processed new hire data, terminations, re-hire data, benefit changes, leave of absence information, etc.
Facilitated company “Brown Bag” training sessions (interviewing skills, salary negotiation strategies, etc.).
Education
Michigan State University Bachelor of Arts-Community Relations Fall 1999
Wayne State University Master of Arts-Industrial Relations/Human Resources Fall 2005
LA TORIA STRICKLAND
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