Mark Lennox
226-***-**** **********@**********.***
Objective
Full time or part time position
Summary of Skills
I see myself as an efficient and productive individual with excellent communication and organizational abilities. I am a
deadline oriented individual with the aptitude to multitask efficiently and work well with minimal supervision. Overall, I am an
outgoing person who thrives in a team environment.
Experience
Sobey’s (Milton Retail Support Center) May 2013 – August 2013
Warehouse Order Selector
Selected orders while maintaining production standards as set by management
Assemble orders for shipment to customers
Filled pick slots with merchandise from reserve area, assembled pallets
Load goods onto delivery vehicle in proper sequence as defined by trip sheet
Worked in a fast paced environment with minimal supervision
Responsible for following safe work practices and company safety rules
Needed to be well organized, have excellent communication skills, a good work ethic and be commitment to customer
service
The Source (Bell Canada) May 2012 – October 2012
Bell Residential Service Representative
1. Responsible for selling and promoting Bell Residential Services which includes Internet (DSL and Fibe),
Home Phone and Television (Satellite and Fibe)
2. One of five top salesmen in Ontario
3. Provided a wealth of knowledge to all customers inquiring about Bell services as well as how the technology
works and how to use certain services
4. In charge of knowing all of the current promotions and informing my co workers by keeping them up to date
5. Ordered Bell services using the computer and a series online applications (OrderMax) in a timely fashion
6. Taught associates how to use the ordering system and assisted when they needed help
7. Helped customers choose which product(s) were right for them and explained how to setup their new
device(s)
8. Answered questions for customers inquiring about a wide range of products and occasionally sold products
when sales staff was over extended or store traffic was slow
Prepared and processed returns
n
Executed merchandising standards as per company direction; including placement, pricing, securing, and
n
replenishment of products
Futureshop June 2010 – August 2011
Merchandiser / Shipping and Receiving
9. Aided with loading and unloading products to and from a customer’s vehicle
10. Responsible for regular and high shrink stock counts done daily
11. Stocked product throughout the store
Assisted with bi annual complete store stock counts
n
Unloaded trucks twice weekly
n
Shipped and received multiple transfers from incoming and outgoing trucks
n
Retained accurate records of shipping and receiving files
n
Maintained cleanliness and organization of the shipping and receiving areas as well as the entire store which included the
n
fastest moving SKU’s, end caps, and weekly planograms
Recorded a daily safety schedule for all devices such as ladders, pump trucks, and order picker(s)
n
Utilized Futreshop’s ERP systems for inventories, transfers, scheduling, and training
n
Bear Minimum Lawn Care Service 2006 2012
Landscape Labourer
12. Responsible for maintenance of lawn and gardens of customer(s) homes
13. Deal with customers on a daily basis and provided assistance on how to best maintain their property
14. Accountable for collecting payments from selected customer(s)
Dundas Lions Club 2006 Present
Volunteer
15. Aided with a number of different community events including Rib Fest, Easter Egg Hunts, Craft Shows, Fall
Clean Up and Dundas Parades
16. Responsibilities included: organization of events, event setup, event clean up, transportation of club members
and continued community outreach
Certifications:
17.
18. Smart Serve Certification
19. Identification Number: e12050670988
20. Johnston Raymond “Safety On The Move” Certification
21. Completed training programs in safe operation of industrial trucks for models: JLG, Walkie Stacker and Fall
Protection
Interests:
22.
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24. Football, Hockey, Squash, Snowboarding, Cooking, Technology
Mark Lennox
155 Allenby Ave., Hamilton, Ontario
**********@**********.***
Education
Guelph University 2011 Present
BA Commerce
25. Currently working towards a Bachelor of Commerce with a specialty in Real Estate
26. Received a 98% in Introduction to Computing; included assessment of MS Office (Word, PowerPoint,
Access and Excel) and other computer related applications
St. Mary’s Catholic Secondary School 2007 2011
O.S.S.D
27. Graduated with Honours
28. Achieved the school Letter Award
References
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Human Resources, Sobey’s Milton Retail Support,
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Ray VanWort, Store Manager, The Source,
34.
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Nathan McGuire, Direct Manager, Futureshop,
37.
38.
39.
Richard Dix, Dundas Lions Club Member,
40.
41.
42.
Richard Mallon, Owner, Bear Minimum Lawn Care Service,
43.
44.
45.
Calogero Coccaro, Co Worker, Futureshop,
46.
47.
48.
Mike Rielly, Rielly Construction,
49.
50.
51.
Rodger Petro, Union Gas Manager,
52.
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