Manager General
Resume:
Abigail Elandt Jones
Rochester Hills, MI 48306
*******.******@*****.***
EDUCATION Master’s Degree, Eastern Kentucky University, Industrial/Organizational Psychology 2008
Bachelor’s Degree, University of Kentucky, Psychology 2006
WORK EXPERIENCE TARGET CORPORATION, General Manager (STL) 2013-Present
Elizabethtown, KY
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Manage a team of 150+ team members & salaried management
•
Attain maximum profits, sales, return on investment, market share, guest goodwill and team member
satisfaction
• Uphold the quality and productivity of every aspect of store
• Direct all merchandising, operational and personnel functions
• Act as leader on duty responding to guest and team member concerns, as well as opening and closing the
store and ensuring all Target property and personnel are secure
• Recognized region-wide for improved key financial & guest satisfaction metrics YOY
• Support district functions and overall success for Louisville/Southern Indiana D458
• Champion well-being initiatives and oversee district well-being events
EASTERN KENTUCKY UNIVERSITY, Adjunct Faculty 2011-2013
Richmond, KY
• Online facilitator and instructor for undergraduate psychology courses
• Oversee administration of course materials and concepts
TARGET CORPORATION, Human Resource Manager 2010-2012
Lexington, KY
• Champion a Fast, Fun and Friendly team culture
• Lead all staffing processes; proactively plans for hiring needs
• Develop a strong training culture and implement company programs
• Understand turnover and develop strong succession plans
• Own team and leadership development
• Adhere to legal standards in the areas of compliance and training
• Ensure recognition of great performance is consistently supported
FEDEX OFFICE, General Manager 2006-2010
Lexington, KY
• Creates a customer focused environment in all areas of the store
• Provides training and development of team members
• Interviews job applicants, complies with all company hiring policies
• Coaches, counsels and provides feedback to team members on their performance
• Oversees shipping related services and activities
• Communicate daily/weekly/monthly goals, performance to plan, key performance metrics, customer
issues and company initiatives
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