Bartender

DEBORAH WEAVER

*** ***** ****, **************, ******** 22406

703-***-****

*************@*****.***

BARTENDER/SERVER

QUALIFICATIONS PROFILE

Proactive, versatile, and intuitive professional, enthusiastic in pursuing a challenging yet rewarding position within the hospitality management area to effectively utilize skills honed from educational foundation and experience. Highly organized and customer-focused with a "take charge" attitude, self-motivation and commitment; demonstrates competency in establishing positive rapport, meeting customer requirements and providing exceptional service. Possess excellent talents in customer service, hospitality etiquette, food and beverage preparation, and wine mixing. A change agent, who is adept in creative problem solving, with proficiency in effectively organizing, handling, and monitoring a wide variety of tasks.

EDUCATION AND CREDENTIALS

Mixologist/Bartender Professional, 2013 Professional Bartending School, Arlington, VA

Techniques of Alcohol Management (TAM) Certified

Associate of Applied Science in Business Management, Major in Secretarial Science/Administrative Assistant

Northern Virginia Community College, Woodbridge, VA

Principles of Real Estate Mount Vernon Realty, Stafford, VA

Real Estate License, State of Virginia (Valid Until: Date)

Medical Billing and Coding Certification Northern Virginia Community College, Woodbridge, VA

CORE COMPETENCIES

Bartending and Beverage Management

- Exemplified in-depth knowledge of concepts and techniques associated with proper glass wear in preparing highballs, sour drinks, shooter mixed drinks, dessert drinks, rocks drinks, and martinis along with recipes and preparation methods.

- Applied pouring techniques to ensure accurate quantity of liquor for standard drink recipes along with appropriate glassware used for different drinks.

- Demonstrated outstanding skills in mixing both alcoholic and non-alcoholic drinks for customers such as highballs, sour drinks, shooters, dessert drinks, rocks drinks and martinis.

- Displayed in-depth knowledge in performing complete bar setup, including ice, garnish, and glassware in the most efficient manner at all times.

- Possess sound familiarity in all drink recipes, wines by the glass, and menu and prices to effectively promote to guests.

- Adopted and employed business and management principles involved in liquor inventory, stocking beer and juice, along with cleaning all equipment and areas in a timely manner.

- Exemplified proven ability to apply principles and methods in showing, promoting, and selling products or services.

Customer Service and Client Relation

- Demonstrated strong commitment to exceed service standards and provide services to the highest caliber.

- Guaranteed the delivery of outstanding customer service through needs assessment, quality standards for services, and evaluation of customer satisfaction.

Coordination and Collaboration

- Built and maintained effective long-lasting relationships with all levels of individuals as well as with people of diverse cultural backgrounds.

- Coordinated with cross-functional teams, collaborating as a focused unit to achieve aggressive business goals.

WORK CHRONOLOGY

President/Owner Pink Ribbons on a Mission Inc., Fredericksburg, VA 1987–Present

Volunteer Office Assistant B&P Acoustics, Fredericksburg, VA 2002–2004

Human Resource Specialist Human Resource and Organizational Management Office, Quantico, VA 2000–2005

Personnel Management Specialist - Employee Relations Assistant

MCB Quantico-Human Resource Site Office, Quantico, VA 1993–2000

Personnel Clerk-Typing/Office Automation MCCDC Manpower Division, Quantico, VA 1991–1993

Secretary Naval Medical Clinic-Social Services Department, Quantico, VA 1991

SELECTED TRAINING

Creating a Customer-Oriented Climate, Competitive Introduction to Total Quality Leadership, Marine Corps

Developing Effective Performance Standards, FPMI Communication Team Building

AWARDS

Outstanding Performance Appraisals (14) Performance Awards (11) Quality Step Increase (1)

Ambassador of Quality (2) Special Act (2) Individual Time-Off (3) Certification of Appreciation (5)

Performance Appraisals: Exceed fully (4)

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