Customer Service Sales
Resume:
RANDI LALONDE
Tiny, Ontario L0L 1P1
*****.*******@******.***
HIGHLIGHTS:
• Over 20 years’ experience providing excellent sales, customer service and retail management
• Excellent problem solving skills
• Positive and friendly attitude
Positive
• Strong decision making and leadership skills
• Able to learn and adapt to change
• Strong communication skills (oral and written)
• Able to work independently with minimum supervision in a fast paced environment, while effectively
managing multiple tasks
managing
EXPERIENCE:
Real Canadian Super Store 2005 – 2012
Real
Full-Time Assistant Manager, Health and Beauty Department
Full-Time
• Maintained a strong client base by providing excellent service and product knowledge.
• Set-up and maintained seasonal displays and introduced new products.
• Maintained department and product integrity and pricing.
• Managed incoming stock and inventory and implemented planograms.
• Educated staff on policies and procedures.
Zehrs Markets 1992 – 2005
Health and Beauty Colleague, Sales and Merchandising
Health Sales
• Provided frontline customer service by answering inquiries and fulfilling the customers’ needs .
• Organized and maintained products according customer needs and company standards.
• Achieved reduction in costs by minimizing overstock of merchandise.
General Mills (Pillsbury) 1991 – 2003
Quality Control Associate
• Ensured the integrity of product and packaging to meet or exceed company and customer
expectations.
expectations.
• Developed proactive ways to promote the General Mills gain sharing plan, in an effort to reduce
company costs.
company
• Successfully chosen as a presenter to the North American President of Pizza and Snacks Division
• Member of the Ergonomic Committee and the Training Committee.
Rock 95 Broadcasting 1990 – 1994
Promotions Assistant
• Promoted Rock 95 at special events with the purpose of increasing listener awareness.
• Projected a positive image as a concerned corporate citizen throughout Simcoe County.
Projected
• Created a friendly and fun atmosphere for listeners and advertising clients.
EDUCATION AND COURSES:
AND COURSES
Cabinet Making, Georgian College
Women in Trades and Technology, Georgian College
Introduction to Computers, Georgian College
Business Communications, Georgian College
OSSD, Riverside High School, Dearborn Heights, MI
ADDITIONAL INFORMATION: VOLUNTEER
• Big Brothers Volunteer Special Events Co-ordinator
• Le Chateau de Petite Amis Volunteer Teacher Aide
• Detroit Junior. A Red Wings Volunteer fund raising and promotion
Contact this candidate