Customer Service Office

Post Office Box ***,Texas City, Texas *****-***

Jeanette Caligone 409-***-****

**********@*****.***

Objective

I am a team player with a commitment to excellence. Seeking a challenging position with an organization, which will allow me

to utilize my customer service skills, experience, and leadership skills. Ability to develop rapport with people from d iverse

backgrounds. I ensure positive results. Able to work independently as well as collaboratively.

Work History

Texas City Housing Authority, Texas City 2013 to Present

Intake Customer Service Clerk

Handle all official company correspondence, update office filing system when appropriate, meet and greet clients on a daily

basis, and posting rental payments.

City of Texas City, Texas City 1999 to 2013

Water Billing Clerk

Customer Service, cash handling, responsible for the distribution of over 8,000 water bills, received and sorted correspondence.

Shaw Maintenance, Inc. July 2009 to September 2009

Custodian Supervisor

Supervised employees, maintained office buildings, used proper protective equipment (PPE), and maintained employee’s

schedules.

Texas City Independent School District, Texas City 1998 to 1999

Full Time Substitute Teacher

Managed students learning and curriculum in accordance with the goals and directives of the school and State of Texas.

Devereaux Treatment Center, League City

Front Office

Screened all communications, responsible for providing relevant information to appropriate personnel, gave client information

to attending physicians, met and greeted vendors, and ensured that the office ran smoothly.

University of Texas Medical Branch, Galveston 1978 to 1994

Certified Unit Trauma Clerk

Clerical duties, screened communications and provided relevant information to appropriate personnel, gave information on

patient condition within existing policies, directed visitors, processed physician’s orders, filed charts, and worked with life flight

in transitioning patients.

Education

Child Development Associate Caregiver Certificate, College of the Mainland 2007

LaMarque High School, Diploma

Skills

Excellent interpersonal skills, telephone professionalism, office etiquette, multi-tasker, and ability to operate standard office

equipment

References Available Upon Request

Contact this candidate