Health Manager
Resume:
Dena Dixon
Glendale, AZ
**************@*****.***
Dena M. Dixon
Summary of Qualifications
. Certified Health Education Specialist
. Training of new employees and clients
. Confident speaker/presenter to groups of all sizes
. Health coaching for positive lifestyle changes
. Leader in biometric screenings and managing others
Professional Experience
August 2013 - Present Health Fitness Phoenix, AZ
On Call Health Educator
. Present seminars to clients on various health topics, i.e. Fitness,
Stress Management, Vitamins, etc.
February 2012 - July 2013 Viridian Health Management Phoenix, AZ
Health Coach
. Telephonically counseled clients on lifestyle management and tobacco
cessation using Prochaska's stages of change and motivational
interviewing
. Assisted in designing training materials for training department and used
them for training employees and clients on health coaching and biometric
screenings
. Trained new coaches on process of coaching clients toward wellness goals
. Led health screenings and assist in performing screenings, i.e. blood,
pressure, finger stick for lipids and glucose, etc.
March 2010 - December 2012 Cigna Phoenix, AZ
Health Coach
. Counseled employees about their biometric screening results and healthy
steps toward wellness
. Performed biometric screenings including: blood pressure, height, weight,
waist circumference, finger stick cholesterol, body fat percentage
. Led employee health events through registration, set up, delivering
equipment, and being a point person for all staff at events; also trained
new employees in how to perform biometric screenings
November 2010 - February 2012 Healthways Tempe, AZ
Health Coach
. Telephonically counseled members on lifestyle management and tobacco
cessation using Prochaska's stages of change and motivational interviewing
2008 - 2009 Banner Health (fka Samaritan Health)
Phoenix, AZ
Wellness Liaison, Occupational Health Services
. Responsible for updating & maintaining policies & procedures for Banner
Occupational Health Services
. Challenged with auditing medical records in SYSTOC to discover what data
issues were not being met
. Responsible for setting procedures for data specialists and examining
their work flow
. Provided health education classes to outside businesses, i.e. back safety
2004 - 2009 Banner Health
Phoenix, AZ
Manager, School-Based Clinics
. Responsible for business management of clinics and supervising seven
employees offsite
. Challenged with keeping expenses down with fixed budget
2001 - 2008 Banner Health
Phoenix, AZ
Manager, Worksite Wellness
. Responsible for coordination, implementation and quality management of
programs along with maintaining set budget
. Trained employees in biometric screenings and wellness procedures for
events; also trained employees and clients CPR
. Challenged with marketing new program to outside businesses
. Responsible for updating & maintaining policies & procedures for Banner
Occupational Health Services
1997 - 2001 Banner Health System
Phoenix, AZ
Health Promotion Coordinator
. Responsible for coordination and quality management of health screens for
employees at all Banner facilities throughout Arizona, including
performing blood pressure, body composition, strength & flexibility and
aerobic testing
. Provided various wellness classes and competitions to employees
. Challenged with decreasing employees' health risks
. Challenged with serving employees on different shifts
. Provided ergonomic evaluation of workstations
. Recognized as a leader by training new employees
. Heart Walk Team Captain
1995 - 1997 Samaritan Health System
Phoenix, AZ
Health Assessment Technician, Secretary and Intern
Education
1990 - 1995 Northern Arizona University Flagstaff, AZ
Bachelor of Science - Community Health Education and Promotion
. Magna Cum Laude
2000 - 2001 University of Phoenix
Phoenix, AZ
Masters in Business Administration - Health Care Administration
Certifications
2012
Basic Tobacco Intervention Skills for Medical and Allied Health
Professionals University of Arizona
Lifestyle Coach Diabetes Training and Technical Assistance
Center
2011
Certified Health Education Specialist National Commission for Health
Education Credentialing
Current
CPR/AED and First Aid American Heart Association
2001
Personal Trainer American Council on
Exercise
2000
Ergonomic Assessment Specialist Back School of Atlanta
1997 - 2010
CPR Instructor American Safety & Health Institute
Activities
2007 - 2010
Member Arizona School Based Health Care Council
January 2009 - May 2009
President Elect Arizona School Based Health Care Council
May 2009 - 2010
President Arizona School Based Health Care Council
2003 - 2010
Competent Toastmaster Toastmasters International
Advanced Communicator Bronze 2007
Offices Held for Banner Babble-On Toastmasters: President, Vice President
of Education, Vice President of Public Relations and Secretary
1996 - Present
Children's Ministry Teacher Glendale Christian Church
2005 - 2009
Missions Ministry Assistant Glendale Christian Church
2006 - Present
Preschool Board Glendale Christian Church
2006 - Present
Women's Ministry Team Glendale Christian Church
2013 - Present
Volunteer Stetson Hills Elementary School
2009 - 2010
Volunteer Friends of the Phoenix Public Library & City
of Glendale
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