Human Resources Administrative Assistant

Shawn Nutter

******.*****@*****.*** **** Golf View Drive, Bartlett, IL 60103 630-***-****

Objective

Strategic HR Business Partner seeking a position in a new industry (manufacturing/distribution/technology/healthcare)

that is looking for a professional who understands the interdependencies of all HR programs, how they relate to

organizational objectives, and the skill to design and create fresh program ming activities and integrate them into a

strategic HR plan. This professional excels in collaborative environments and utilizes technology to an advantage with a

commitment to being proactive and resourceful.

Education/Certification

SPHR (Taking Exam May 12th)

University of Phoenix, On-Campus Student - Illinois

Master’s Degree in Business Management with concentration in Human Resources Management

Bachelor’s of Science in Business Administration

Hilton Worldwide Certified Train-the-Trainer

Notary Public

Experience

First Hospitality Group, Inc./Hospitality Staffing, Inc. – theWit Hotel - Chicago, IL (2011-2013)

Director of Human Resources July 2012 – December 2013

Promoted to strategic HR Role overseeing administrative roles of recruitment, selection, training, and benefits.

Partnered with 42 managers with 350 employees to maintain a union-free environment.

Bi-annual review of workforce planning, organizational design, and performance management strategies

Reduced turnover 20% in 2013 through the development of culture, talent, quality and job satisfaction.

Manage and maintained employee relations program $100k budget, for greater commitment.

High recruitment of sales, engineering, administrative and professional positions.

Audited time and attendance, administered payroll, complete payroll reports and s ubmit to corporate.

Implemented payroll upgrade from RFP to implementation, training from KRONOS to ADP.

Successfully executed new culture and philosophy through applied leadership, trainings and terminology.

Established a senior level management succession plan to reduce senior and executive level turnover.

Achieved HR strategies and objectives for legal compliance and litigation avoidance with executive team.

Increased employee engagement and overall employee survey feedback score from 3.2 to 4.0 in 2013.

Nominated Manager of the Quarter 3rd quarter 2013.

Human Resources Manager July 2011-July 2012

Administrative, operational/employee advocate handling all areas of HR, seated on executive committee.

Audited employee compensation to correct pay issues from two former management companies .

Recover crashed HR and Payroll system.

Established standard recruitment, hiring, and performance reviews practices and procedures.

Created new positions and new training and development programs that addressed business needs of the hotel .

Developed processes, procedures and trained disciplinary action, policies and procedures, and timecard

reviews.

Reduced employee turnover 40% in 2012 by targeting hospitality market.

Medinah Country Club - Medinah, IL (2008-2011)

Human Resources Director Aug 2008 – July 2011

Significant experience collaborating with smaller, private organizational leadership

Operational/employee advocate including recruitment, selection, training, compensation and benefit,

performance management, employee relations, and OSHA compliance.

Administratively completed I-9 audit, recovered and restored club to full compliance within federal guidelines.

Pioneered all hiring and personnel processes to an eco-friendly paperless system through HRIS technology.

Updated and designed new employee handbook to reflect current culture and philosophy.

Improved employee benefit program with reduced premiums to ownership and employees (Ceridian/Humana).

Shawn Nutter

Executed revised mission, vision and philosophy to employees as approved by the Board.

Elevated the culture of talent and quality and building of team morale through increased communications and

team outings.

Collaborated with IT manager to create a backed up secure system for HR data off-site.

Executive Administrative Assistant April 2008-Aug 2008

Capital projects experience within five year plan, obtaining permits, work with banks, township and assessor to

comply with PGA requirements for the Ryder Cup.

Provide senior and executive level support on board direction, town hall meetings and votes.

Coordinate all official activities of the Board of Directors and manage confidential club information.

Sedgwick CMS – Deerfield, IL

Senior Liability Adjuster (Client: Walgreen’s) Dec 2006 - Mar 2007

Extensive training in the area of investigation, gathering of details and documenta tion of communications.

Litigation experience in pharmaceutical industry and retail sector .

Partnered with corporate client to reach goals and reports escalating issues.

Handled claims in Texas, Kentucky and Florida and attend telephone mediations .

Arthur J. Gallagher, Inc. – Itasca, IL

Litigation Paralegal to General Counsel June 2005 – Dec 2006

Concentration on employment law compliance, discovery, subpoenas, and interrogatories.

Experienced and comfortable working with legal counsel and preparin g legal documents within timelines.

Trained investigator and competent reporter for summaries and correspondence.

Gallagher Bassett Services, Inc. – Schaumburg, IL

Senior Liability Litigation Insurance Adjuster ( Client: Pepsi Americas, Inc.) Apr 2001-June 2005

Attended and represented client in arbitration, mediation and trial (extensive experience).

Gained thorough understanding of manufacturing and distribution facilities in 13 states.

Experience with relationships in a corporate setting.

Partnered with client to achieve expected results and resolution of claims.

Collaborated with defense counsel at a strategic level to map out settlement goals and objectives.

Received investigative training, expertise in behavior interviewing and psychological analysis techniques.

Proficient negotiator with skillfulness for meeting financial goals.

Practiced researcher and maintaining compliance with laws, regulations and statutes for tactical application.

Trained and mentored colleagues in litigation.

Crawford & Company

Senior Insurance Adjuster III (Client: Montgomery Kone, Inc.) Oct 2000- Apr 2001 Schaumburg, IL

Promoted and transferred to Schaumburg s pecializing in Elevator/Escalator Claims.

Handled high exposure claims with multi-level coverage, hands on client interactions.

Worked with umbrella carriers to negotiate and settle claims amicable to all parties.

Identified subrogation opportunities to recover client dollars and pursued accordingly.

Licensed in Georgia, Florida, and Minnesota.

Administrative Coordinator/Supervisor (Cornerstone Catastrophe Unit) 1999-2000 Atlanta, GA

Promoted to Catastrophe Unit reporting directly to Vice President of Catastrophe.

Partnered with outside property adjusters to provide administrative needs and assign claims.

Prepared computer system for Y2K and supervised outside contractors for smooth transition.

Created Catastrophe website to facilitate dispatching claims to outside adjusters.

Shawn Nutter

Insurance Adjuster (Client: Avado Brands) 1998-1999 Atlanta, GA

Promoted to Insurance Adjuster to handle general liability claims for dedicated client who managed three

restaurant chains throughout the Southeast.

Food Borne illness, slip and fall bodily injury claims.

Provide timely status reports and partner with client for quick resolut ion.

Licensed in Georgia and Florida.

Subrogation Specialist (Global Recovery Unit) 1997-1998 Atlanta, GA

Identify and handle all subrogation claims globally across all client platforms including ERISA.

Partner with all adjusters globally to recover client dollars and seek legal remedies where necessary .

New Horizons Computer Learning Center Lauderhill, FL

Computer Instructor Feb 1997 – Jun 1997

Trained and certified adult corporate business students, class size of 30.

Taught entire Windows platform/Access/PowerPoint/Word/Excel.

Created and designed delivery of curriculum.

Crawford & Company Ft. Lauderdale, FL

Subrogation Specialist (Client: Alamo Rent-A-Car) Aug 1995- Feb 1997

Identify and handle all subrogation for client, pursue legal reme dies and recover dollars.

Subrogated all property damage claims for recovery.

Transcriptionist/Administrative Assistant ( Client: Alamo-Rent-A-Car) Oct 1992 – Aug 1995

Started in mailroom, promoted after 30 days to transcribe status reports, medical and claims to clients for 70+

inside adjusters.

Designed, created and trained macros and merge files to all staff at local C & C branches.

Supervised contract services for outside transcription measuring workflow and product services.

Developed and trained administrative policies and procedures for all local branches.

Typing speed over 80wpm.

Technical Skills

ADP Workforce Central/Kronos v.6.2 Workers’ Compensation

Unemployment Benefit administration

Wage analysis/compensation Employee opinion surveys

Executive/senior level management coaching LOA/FMLA Administration

Local Union 399 State and federal compliance

Payroll/System Implementation Training & Orientation

Morale and Team building Managing files, records and documents

Negotiation/Mediation/trial experience Developing policies and procedures

Microsoft office suite (Intermediate) CITRIX/Sterling Info Systems/Predictive Index

Quality Assurance Emergency evacuation and safety procedures

Insurance Claims and all policies Employment law

CESN/SYSM/AS400 Quickbooks

Volunteer Organizations

Volunteer on Chicago Loop Alliance Administrative Committee

Contact this candidate