Medical High School
Resume:
Loretta R. Franklin
Decatur GA 30034
404-***-**** (home)
404-***-**** (cell)
********.*******@*****.***
Objective: Seeking a position that will enable me to use my experience and
capabilities for effective and positive results.
Professional Experience
Scheduler
Blackstone Resources/Children's Healthcare of Atlanta 2011-
2013
Answered telephones, determined nature of call, took messages or
transferred calls as appropriate. Verified appointments. Verified
insurance coverage. Scheduled and cancelled appointments. Entered
required information regarding appointment. Placed courtesy calls for
appointment reminder calls. Acted as back Unit Secretary.
Procedure Coordinator
Piedmont Heart Institute/Atlanta Cardiology Group 2001-
2011
Contacts patients' insurance for current eligibility and benefit coverage,
secures authorizations for medical services or procedures using clinical
notes or evaluations via on-line, phone or fax. After authorization is
complete, authorization number is entered in patient's chart.
Referral Coordinator
Emory Clinic 1999-2001
Facilitated referrals on the advisement of PCP (Primary Care Physician) for
Specialist appointments, reviewed requests for authorization for
procedures, ambulatory surgeries, therapies, and lab work, coordinated
necessary ancillary services.
Medical Secretary
Emory Clinic 1998- 1999
Screened calls, and handled or redirected calls as appropriate, verified
scheduled appointments, insurance coverage, and demographics, communicated
effectively with various levels of management.
Computer Skills
Operating Systems: Windows XP
Software: Microsoft Word and Excel, Internet Explorer, Netscape, Mysis,
Tiger, NextGen, On-Trac and GUI.
Education
DeKalb Community College March 1997
Certificates in Accounting/Bookkeeping, Medical Terminology, ICD 9 CM
Coding I&II, Human Anatomy and Physiology, Medical Documentation, CPT-HCPCS
Coding, Business English
Rockdale County High School June 1971
Diploma
References upon request
Loretta R. Franklin
3055 Kings Glen Trail
Decatur GA 30034
404-***-**** (home)
404-***-**** (cell)
********.*******@*****.***
Objective: Seeking a position that will enable me to use my experience and
capabilities for effective and positive results.
Professional Experience
Scheduler
Blackstone Resources/Children's Healthcare of Atlanta 2011-
2013
Answered telephones, determined nature of call, took messages or
transferred calls as appropriate. Verified appointments. Verified
insurance coverage. Scheduled and cancelled appointments. Entered
required information regarding appointment. Placed courtesy calls for
appointment reminder calls. Acted as back Unit Secretary.
Procedure Coordinator
Piedmont Heart Institute/Atlanta Cardiology Group 2001-
2011
Contacts patients' insurance for current eligibility and benefit coverage,
secures authorizations for medical services or procedures using clinical
notes or evaluations via on-line, phone or fax. After authorization is
complete, authorization number is entered in patient's chart.
Referral Coordinator
Emory Clinic 1999-2001
Facilitated referrals on the advisement of PCP (Primary Care Physician) for
Specialist appointments, reviewed requests for authorization for
procedures, ambulatory surgeries, therapies, and lab work, coordinated
necessary ancillary services.
Medical Secretary
Emory Clinic 1998- 1999
Screened calls, and handled or redirected calls as appropriate, verified
scheduled appointments, insurance coverage, and demographics, communicated
effectively with various levels of management.
Computer Skills
Operating Systems: Windows XP
Software: Microsoft Word and Excel, Internet Explorer, Netscape, Mysis,
Tiger, NextGen, On-Trac and GUI.
Education
DeKalb Community College March 1997
Certificates in Accounting/Bookkeeping, Medical Terminology, ICD 9 CM
Coding I&II, Human Anatomy and Physiology, Medical Documentation, CPT-HCPCS
Coding, Business English
Rockdale County High School June 1971
Diploma
References upon request
Contact this candidate