Project Manager Sales

Gabriele Gallazzi

Personal data

Birth Busto Arsizio (VA) - Italy 1952

Address via Macca 28 - 21052 Busto Arsizio

Mobile +39-320-***-****

e-mail ****************@*****.***

Education and Certifications

1977 - Milan Polytechnic: degree in Electronic Engineering

2008 - AVALOQ Professional Certification

2009 - ISTQB Testing Certification - Foundation Level

2009 - ISTQB Testing Certification - Advanced Level Test Manager

Languages

Italian mother tongue

English good

French good

Profile

Internationally certified test manager (ISTQB, advanced), I've been

working for more than 20 years in consultancy in several sectors,

including: financial services, chemical and pharmaceutical products,

publishing, food and beverage, consumer goods, automotive, mechanical, as

well as in ERP package implementations and ad-hoc software development,

managing the PLC of the product.

I have a strong client focus, a robust problem solving approach that has

been key to my successful attainments.

Key competencies include:

Project management: ensuring projects delivery on time and on budget;

managing large teams (up to 30 people) and numerous third parties;

introducing and applying project management best practices and using a

proprietary methodology; managing relationships with stakeholders

involved both on supplier and client sides.

Test management: establishing test strategy and approach, defining test

technique, planning, organizing and reporting of testing activities,

either in development projects or in migration and porting.

Business process re-engineering: redesign of business processes from

strategic down to operational workflows and manage organisational impacts

and redesign; expertise for logistic processes such as Purchase, Sales

and Warehouse.

Business Intelligence: Data Mart design, ETL procedures requirements and

reporting.

Training: users education on business applications.

Data Bases: Relational DB design.

Software & tools: technical knowledge of Avaloq modules - JDEdwards

ERP (EnterpriseOne - World), MS Office Suite and HP Quality Center.

Basic knowledge of SQL and TOAD.

Professional Experiences

2010-2013 IRIS SA (Lugano - CH) - Consulting

Main projects:

2012 - 07/2013 BSI (bank)

Project: Management of the recurring Avaloq releases, grouping several

projects and enhancements to be deployed in productive environment.

Role: Test Manager in the Test stream of IT department with focus on

testing activities.

PM on some of the projects included in the releases.

Results: Detail scheduling of testing activities for the Avaloq releases

along with other PMs

Management of the projects I'm in charge of as PM, until their deployment

in Production environment. Management of communications with internal

users and service supplier.

Monitoring and control of test progress and reporting.

Management of Quality Center to support the testing.

07/2011-12/2011 BSI (bank)

Project: Management of the leftovers of the migration to the new platform

(Avaloq).

Role: Test Manager in the IT department with focus on planning and

monitoring the testing of the leftover activities of the migration.

Results: Detailed scheduling of testing activities related to the

leftover projects and enhancements.

Monitoring and control of the activities until their completion.

Management of communications with internal users and service supplier.

9/2010-07/2011 BSI (bank)

Project: Migration of the information system of the bank to a new

platform (Avaloq).

Role: Test Manager in the Test stream of IT department with focus on end-

to-end testing activities.

Results: Detailed scheduling of testing activities along with business

lines PM.

Management of communications with internal users and service supplier all

along the test design and implementation and test execution phases.

Monitoring and control of test progress and reporting.

Management of Quality Center to support the testing.

2006-9/2010 MAC Solutions (Chiasso - CH) - Management Consulting

Main projects:

2008-2009 BSI (bank)

Project: Integration of two information systems, due to the buyout of

Banca del Gottardo by BSI.

Role: Test Manager for the Acceptance Test sub-stream within the Data

Migration stream of IT department.

Results: Definition of the documentation standards for the project, with

relation to testing area.

Review and approval of the project documentation released by service

supplier.

Definition of Test Strategy (Master Test Plan) and Detail Test Plans.

Detail scheduling of testing activities.

Management of communications with internal users and service supplier all

along the test design and implementation and test execution phases.

Monitoring and control of test progress and reporting.

Completion of tests in the planned terms, both in respect of scheduled

deadlines and execution rate, in spite of a heavy delay of the service

supplier in releasing test data.

2006-2007 B-Source (outsourcing for banking)

Project: Testing of an "ad hoc" developed banking application.

Role: Test Manager holding the responsibility of a group of testers. My

role was to define the boundaries of test for each functional area

released, to define the test plans, to schedule testing activities and to

check their actual progress against the plans.

Results: The tests were completed with a small delay (less than 2 weeks)

although the application to be tested had been released with a 2 months

delay, in respect to the schedule, and without taking new staff on.

Although the duration of test was compressed, the quality of the results

and the execution rate were in line with client's requirements and the

initial plan.

The activities were carried out in an international environment, working

with an offshore team based in India, in which relationships partially

took place in English language.

1980-2006 MET Group (Milano - IT) - Management Consulting & Sw

Development

Main projects:

2005-2006 - Hachette-Rusconi (publishing)

Project: implementation of Data Marts and reporting for a magazines

publishing company, in order to analyze annual sales data by magazine,

both for quantities and money amounts.

Role: Project Manager

Results: A number of Data Marts were designed and implemented, that were

needed to obtain the required reporting, along with their feeding

procedures. All the reports required were implemented.

Planning and execution of test along with key users.

The project was completed on time and on budget.

The project environment included Oracle DB, ErWin, Oracle Reports

Developer and SQL tool (TOAD).

2004-2005 - UPIM (department stores)

Project: implementation of a Data Mart and a Business Objects universe,

in order to deal with logistics and market data of UPIM (an Italian

chain of department stores) points of sale.

Role: Project Manager

Results: Implementation of the Data Mart and his feeding procedures,

scheduled to be synchronized with the generation process of the source

data.

Activation of the Business Objects universe linked to the Data Mart, so

that user can create by themselves their own reports.

Coordination of user's training in using BO tool and environment.

The project was developed in an Oracle DB environment, using OWB to

define ETL procedures and Business Objects for reporting.

2001-2003

Role: Program manager. In staff to the JDEdwards line manager, with task

of coordination of the projects in progress.

Results: Coordination and staffing of the projects in progress within

the JDEdwards business line, taking care of the actual progress of

working compared with schedule and dealing with the delays in order to

mitigate them and define contingencies.

I have carried out the analysis of an add-on package for the management

of Agents and Commissions, to be integrated in JDEdwards-OneWorld and MS-

Navision environments;

I have moreover driven the installation, customization, testing and

user's training activities of a package for the management of goods in

process at third party vendors for a pharmaceutical company (Glaxo

SmithKline) in a JDEdwards WorldSoftware environment.

2000-2001 - SPAL (automotive)

Project: Implementation - in a JDEdwards environment - of the new

information system for the areas Finance and Distribution (Purchasing -

Sales - Warehouse), for both divisions of the company, automotive and

mobile phones/SIM cards distribution.

The project was split in two parts, each of them with different

objectives and business process. The project included also all the system

support to install and set up sw and hw, and to manage a number of

different environments with different aims: development, test and

production.

Role: Project manager - Sales Orders area analyst.

Results: Review of some of the business processes and users'

requirements, to make them fit the functionalities of the software

package.

Installation and set up of the package and definition of hw needs both

for servers and workstations, in order to achieve the performances the

client required.

During the project, one of my tasks was also the analysis and part of the

set up for the Address Book and Distribution (Sales Orders - Pricing)

modules, and the planning and execution -with the key users - of the

testing activities for Sales Orders and Pricing.

The project was delivered within the planned deadlines.

1998-2000 - NOVA SURGELATI (frozen foods)

Project: Implementation - in a JDEdwards environment - of the new

information system for the areas Finance, Distribution (Purchasing -

Sales - Warehouse) and Production. NOVA SURGELATI is a firm that produces

and distributes frozen foods.

Role: Project manager and Distribution area analyst.

Results: The project required the set up of all the main modules of the

package.

During this project I carried out the analysis of Distribution area and

the set up of pricing module, especially difficult because most of the

clients were large distribution firms.

Planning and definition of test activities for the modules of the

package; execution of tests - with the key users - for the pricing on the

sales orders.

The project was delivered on time.

1999 - ICME (mechanical)

Project: For ICME, a mechanical firm that produces electric motors, I

have guided a roll-out project - in a JDEdwards environment - of the

information system coming from the owner company (LAFERT), including

Finance, Distribution (Purchasing - Sales - Warehouse) and Production

modules.

Role: Project manager

Results: During the project the original set up, as made for LAFERT, was

partially changed to fit ICME own business processes.

In this project my role was limited to activities planning and scheduling

and resources coordination, without involvement in the analysis phase.

1997-1998 - BARILLA (food)

Project: Analysis, design and development of Sales Orders Management, in

a Client/Server environment, for BARILLA ALIMENTARE (Parma), with the

responsibility for the design of the Sales Orders relational DB and the

on-line functionalities.

Role: Area leader and coordinator of the client development team.

Results: Definition of the new Logical and Physical Data Base containing

Sales Orders, according to relational DB normal forms.

Design of new processes for acquisition, processing and shipment of Sales

Orders - according to the guidelines of Sales Direction - and their

implementation in the software applications developed.

Management of weights and volumes of orders to be shipped, grouping them

and using suitable pallet types for each product, with the aim to have

full-load freight trucks.

Planning and execution - along with the key users - of the testing

activities on the features developed.

Support to the users' training on the applications.

1994-1996 - CAMPARI (beverage)

Project: Development, in AS/400 environment, of the new information

system of CAMPARI group, including:

. Finance, Treasury and Controlling (MET package)

. Warehousing (third party package)

. Sales Orders management and Purchasing (ad hoc development)

Role: Project Manager

Results: Analysis, design and development of Sales Orders management

and Purchasing, and their integration - by means of both real-time and

batch interfaces - with packages covering the other areas of the

system.

Planning and execution - along with the key users - of the testing

activities for sub-systems and the fully integrated system.

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