Human Resources Customer Service

KRISTI M DUBEY, PHR

**** * ********* **

Milton, WI 53563

608-***-****

***********@*****.***

Human Resources Executive

Accomplished Human Resources Leader with 20+ years of experience coupled

with solid achievements in building high performing organizations in healthcare

and retail across multiple sites. Serve and support as a strategic contributor to

senior operating and leadership executives. Providing HR leadership for both,

strategic and day-to-day operations. An Innovative problem solver, strategic

decision maker, strong communicator.

I ndust ry Expertise & M anagement Skills

Employee Relations Change Management

Employment Law Recruitment

EEOC Investigations Benefits

Labor Relations Compensation

Arbitration Organizational Development

Strategic Planning Reward and Recognition

Policy Development Reduction and Acquisition

Leadership

Policy Implementation

Continued Process

Performance Management

Improvement

Career & Achievement Summary

• Reduced employee tu rnover by 5% and improved retention by

i mplementing all encompassing on boarding program, 90 day stay and

exit interviews.

• Increased Employee Engagement by 11% th rough assisting leaders

w ith developing and implementing action plans

• Devised and implemented compensation programs

• Reduced time to fill by 10% th rough process improvement and

restructuring recruitment

• Collaborated with Leadership to develop and implement plans that

resulted in multi-million dollar savings

• Participated on a consolidation team to downsize two retail divisions, which

resulted in over 1MM savings annually

• Strategic Partner to nursing, clinic, pharmacy and operational teams

• Developed Customized Performance Management programs

• Introduced and facilitated training programs for leadership skills, interviewing,

diversity, sexual harassment, management principles, customer service, time

management, and disciplinary/corrective action.

• Spearheaded a t r iumphant union avoidance campaign to halt

organizing attempts

KRISTI M DUBEY, PHR Page two 608-***-**** * *****.******@*****.***

Aurora Health Care (2008 January 2013)

Director Human Resources

Plan and direct human resources functions, which includes labor relations, planning,

administering, and evaluating employee relation functions and policy development as well

as managing the administration of compensation, benefits, unemployment compensation,

and employee health.

Mercy Health System (1996 2000 / 2002 2008)

Human Resources Manager

Responsible for all aspects of Human Resources for the health system which included the

hospital, clinics, pharmacies, DME, assisted care and nursing home. Planned, directed,

implemented, and oversaw human resources policies and activities such as recruitment and

retention, compensation, benefits, training, employee relations, and employee health.

United State Shoe Corporation (1991 1996)

Human Resources Manager/Assistant Human Resources Manager/Benefit Specialist

Progressive responsibilities for all functions of Human Resources that included retail

divisions consisting of 400+ locations in 48 states employing over 3,000 people.

Responsibilities included employee relations, employee counseling, performance evaluation

system, training programs, recruiting, relocation, payroll, benefit administration, and

consistent administration of policy and standards.

Education & Certification

Bachelors Business Administration Human Resources

University of Wisconsin Whitewater

Masters of Science Human Resource Management (graduation December 2013)

Capella University

Professional in Human Resources (PHR) Certification

E ffectively Managing Labor Relations Certification

P ROFESSIONAL A FF I L IAT IONS

Society for Human Resource Management (SHRM), National Member

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