Administrative Assistant Customer Service

Angel Gisendaner Objective

**** *. ** ***** ** provide administrative support utilizing work experience and

Grande Avenue exceptional organizational skills with a positive and energetic

Las Vegas, NV 89130 attitude.

702-***-**** cell

********@*******.***

Work History

01/2014 - 02/2014, Dental Call Representative

Cigna, Denison, Texas

Answered calls regarding dental benefits

Adhered to company policies and procedures

10/2010 - 12/2013, Remote Mortgage Closer

Citibank, Las Vegas, Nevada

Worked in a team environment to close loans and support necessary

team functions

Validated closing conditions and input loan information for

closing preparation

Worked directly with vendors for final HUD revisions

Contacted customers to ensure awareness of final figures and

closing procedures

Maintained highest possible standard of customer service and

exceeded team goals

10/2009 - 10/2012, Consultant

Direct Investors, Summerlin, Nevada

Prepared documents for private lending organization

Contacted customers to ensure awareness of final figures and

closing procedures

Audited files to ensure compliance with mortgage division

07/2008 - 08/2009, Executive Administrative Assistant

Sean Vanian, Henderson, Nevada

Personal assistant to owner of multiple properties

Worked with county regulators to obtain zoning and building

permits

Maintained files and worked with vendors for property

rehabilitation

Opened new legal entities via NV Secretary of State

06/2005 - 06/2008, Executive Administrative Assistant / Office

Manager

Development Funding Group, Inc., Las Vegas, Nevada

Opened & tracked all escrow accounts for commercial real estate

transactions

Maintained employee files - Prepared & submitted payroll via

Payentry Payroll Systems

Opened new legal entities via NV & DE Secretary of State

Assisted multiple departments: development & land acquisitions

department; engineers, architects, land planners, designers,

etc...

Notarized legal documents & escrow packages as necessary

Education

2010 University of Phoenix, Denison, TX (still attending)

Bachelor of Science in Business Administration

2007 Academy for Real Estate Professionals, Las Vegas, Nevada

NV Salesperson

2007 The Notary Experts Notary Education

Certified Loan Signing Agent

2006 Nevada Secretary of State, Notary Division

Notary Public, State of Nevada

1993 Denison High School, Denison, Texas

Diploma - General Studies

Currently efficient in Word, Excel, Access, Outlook, Payentry

Payroll Systems, Power Point, Salesforce, 10 key, type 50 words

per minute, have the ability to multi-task and self-motivated.

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