Customer Service Administrative Assistant
Resume:
OBJECTIVE
Administrative Assistant focused on driving productivity by leveraging strong front
office management skills.
WORK EXPERIENCE
Customer Service Associate
April 2011 - July 2011
*-** *as Vegas, Nevada
Maintained up-to-date knowledge of store policies regarding payments, returns
and exchanges. Prevented store losses using awareness, attention to detail and
integrity.
Customer Service Representative
November 2009 - January 2010
Fry's Electronics San Jose, California
Retail
Excelled in exceeding daily credit card application goals. Achieved high sales
percentage with consultative, value-focused customer service approach.
Administrative Assistant
November 2008 - June 2009
Diversified Staffing Oakland, California
Legal Services
Designed electronic fie system and maintained electronic and paper files.
Dispersed incoming mail to correct recipients throughout the office.
Receptionist
February 2008 - October 2008
Ultimate Staffing San Francisco, California
Insurance
Managed the receptionist area, including greeting visitors and responding to
telephone and in-person request for information. Made copies, sent faxes and
handled all incoming and outgoing correspondence.
Receptionist
September 2007 - February 2008
Adecco Personnel Services San Francisco, California
Staffing/Employment Agencies
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
received and distributed faxes and mail in a timely manner.
Customer Service Representative
August 2004 - June 2006
Sears Automotive Hayward, California
Automotive Sales and Repair Services
Organized weekly sales reports for the sales department to track product
success. Earned "Top Seller" for two consecutive quarters in 2005. Prepared and
sold broad range of customized merchandise to individuals and commercial
accounts.
EDUCATION
High School or equivalent,
Castlemont High Oakland, California
CAREER HIGHLIGHTS
Increased office organization by developing more efficient filing system and
customer database protocols. Received a merit raise for strong attention to
detail, exemplary customer service and a team-player attitude.
REFERENCES
Anita Wadsworth
Personal
Helen Lawson
Personal
Dr. Hai Van Nguyen
Professional
Contact this candidate