Electrical Information Technology

Joel K. Smith

*** **** **. ***. *** Arlington, TX 76010 817-***-**** *************@*****.***

Technical Skills

Operating Systems: Mac OS/OSX, Windows 9x/2000/Me/XP/Vista

Database Systems: AS-400, MS Access

Languages: Java

Applications: MS Word, Excel, PowerPoint, Outlook, Norton Utilities

Misc: 10-key, Type 80 WPM

Education

University of Texas at Arlington

Bachelor of Science in Information Systems

Expected Graduation Date: May 2015

Texas Tech University, Rawls College of Business

Bachelor of Business Administration in Business Economics and General Business

GPA: 3.041 (Economics GPA: 3.45) Dean’s List: Fall 2008, Fall 2011

Graduation Date: May 2012

Work Experience

University Center Operations at University of Texas at Arlington

Event Technician in Arlington, TX February 2014 - Present

●Setup and monitor technical equipment for events in the University Center and across the campus.

●Assist clients with setup needs: audio, lighting, computer connections and display, adjustment of setups

●Assist with requests from departments housed in the UC

Repertory Films

Electric and Locations in Biloxi, MS April - August 2013

●Installed and maintained wiring and electrical appliances

●Maintained and updated inventory records on electrical and other grip equipment

●Prepared and assembled all Location Agreement Contracts and Certificates of Liability Insurance for all

film locations

General Motors Financial

Customer Account Representative in Arlington, TX 2012 - 2013

●Initiated contact with customers via telephone in an effort to obtain/negotiate payments or recover

collateral on past due accounts

●Assisted customers with questions and problems regarding their account, such as reviewing payment

schedule, discussing explanations for past due accounts, and clarifying payment policies

●Identified and pursued alternative ways for locating the customer by using tracing techniques and

analyzing documented conversations with the customer and accurately updating their accounts through

AS-400 software

Goodwill Industries International, Inc.

Computer Skills Course Teacher Assistant in Lubbock, TX 2010 - 2012

●Instructed students in the development of their computer skills on Windows operating system

●Developed strong communication and leadership skills while leading class in teacher’s absence

●Regularly conducted trouble shooting on computers

Groups/Organizations

Association of Information Technology Professionals (AITP)

University of Texas at Arlington

Association for Computing Machinery (ACM)

University of Texas at Arlington

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