Walter P. Murphy
Barre, VT *5641
Home 802-***-**** / Cell 802-***-****
Email: **********@*****.***
SUMMARY
Friendly shift supervisor/manager and vehicle service advisor with
excellent research, scheduling, organization, customer service and follow-
up skills as well as maintaining accurate inventory would like to improve
the service department of a broader-based organization with my loyal,
tenacious and confidential application.
EXPERIENCE
RSD Nationalease
156 Avenue B, Williston, VT 05495 2007 to 2013
Night shift Supervisor / Service Writer / Parts Dept for a commercial
diesel truck repair and leasing company
Schedule customers for repairs and PM Services
Contact customers with other concerns found with their vehicles
Order parts for customer vehicles and maintain inventory in the stockroom
Handle all paperwork and computer entry for all vehicles under my
responsibility
Schedule mechanics and outside vendors for breakdown assistance with our
fleet and customer trucks
Pickup and delivery of customer trucks as well as shuttling customers to
the shop and back to terminal.
Collect payments from customers and credit card authorizations. Make bank
deposits.
Reconcile petty cash dispursements, Checkbook statements and fuel billing
Calculate employee time cards for payroll
Review resumes and interview with manager for position open
Rent trucks to customers and Nationalease members
Train employees on TMT and MAS200 programs
Morel Electronics
309 US Route 302 Berlin, Barre, VT 05641 1998 to
2007
Assistant Manager / Service writer for private owned electronics repair
shop / retail store
Sales, pickup and delivery; repair and parts research, parts ordering
New product setup including record entry and written customer
communications
Weichert Realtors, Inc.
276 Route 206, Andover, NJ 07821 1997 to 1998
Licensed Real Estate Salesperson with REALTOR designation
List and Market properties; search for and call buyers and renters for
properties
Manage preparation of vacant homes for sale; conduct open houses
Burgdorff, REALTORS, Lewis & Haring Division
105 Main Street, Newton, NJ 07860 1995 to 1997
Licensed Real Estate Salesperson with REALTOR designation
Andrews and Broesder Builders (A&B)
1-1/2 Diller Avenue, Newton, NJ 07860 1994 to 1995
Builders assistant
Walter P. Murphy
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Technical Skills
Operating Systems: Windows - all releases, Redhat Linux
Software: Microsoft Word, OpenOffice
Proprietary: TMW systems Fleet Maintenance, MAS200 accounting
EDUCATION
Weichert Realtors Real Estate School
Sparta, NJ Licensed Realtor
Sussex County Community College
College Hill, Newton, NJ 07860 Major -
Business Administration
Kittatinny Regional High School Diploma
77 Halsey Myrtle Grove Road, Newton, NJ
SPECIAL INTERESTS
Member of Sussex County Amateur Radio Club; Assistant Treasurer, annual
July Hamfest Flea market fundraiser. Currently hold an FCC Amateur Extra
Class license
Assist with Community Service groups
Planned and laid out a delivery route for a rural lake community for the
United States Postal Service.
Driving my classic 1972 Buick Riviera
Assisted a friend set up parts inventory on a computer for his small engine
repair business.
Former member of the Roxbury Volunteer Fire Department, Roxbury, Vermont