Manager Customer Service

Paul T. Manders

*** ***** ****

Howell, MI *****

Home: 517-***-****

Cell: 810-***-****

*********@*****.***

Education & Training

MBA; Operations Management. Wayne State University, Detroit, MI 1986.

Bachelor of Science; Business Administration (Operations Mgt). Wayne State

University, Detroit, MI 1981.

CPIM; American Production and Inventory Control Society (APICS) 1983.

Experience

Thetford Corporation (Dexter, MI) Feb 2004 - Present

Materials Manager Thetford Corp is a $45 million manufacturer of

sanitation products and chemicals for the RV and Marine industry.

Responsibilities include: Inventory Control, Materials Planning, and

Shipping/Receiving. Supervise 3 salaried and 7 hourly employees.

. Maintained 97% - 99% on time shipping and fill rate for Thetford

customer base.

. Reduced inventory by $2.2 million from 2008 - 2010. Worked with

Purchasing to establish supplier owned (china bowl) inventory at local

warehouse.

. Eliminated Thetford owned raw material inventory at outside warehouse

locations. This resulted in an annual savings of $65,000.

. Implemented finished goods kanban boards with the Elkhart warehouse

and supplier of portable toilets in the Netherlands.

. Led cross-functional team to implement use of returnable packaging

with Elkhart area customers. 2012 cost savings totaled $122,000.

Key Plastics LLC (Howell, MI) Aug 2003 - Jan 2004

Materials Manager Key Plastics LLC (Howell Plant) is a $28 million,

manufacturer of door handles and bumper end caps for the OEM automotive

market. Responsibilities included: Inventory Control, Scheduling, Customer

Service, and Shipping/Receiving. Supervised 2 salaried and 6 hourly

employees.

. Implemented (2) daily scheduling meetings with manufacturing,

quality, engineering, and materials.

. Reduced premium freight from $14,800/month average to $4000/month.

. Reduced indirect labor 20% for an annual cost savings of $82,000.

. Implemented supplier consignment on $150,000 of resin inventory.

. Reduced inventory 21% from $1.9 million to $1.5 million.

Collins & Aikman Plastics (Williamston, MI) April 1998 - July 2003

Materials Manager Collins & Aikman Plastics is a $4.5 billion supplier of

interior trim to the automotive industry. The Williamston operation

consists of 2 plants generating revenue of $18 million. Products included

blow molded headrests and armrests (foam in place), and door panel

components for Tier 1 customers. Responsibilities included:

Shipping/Receiving, Packaging, Customer Service, Planning, Scheduling, and

Inventory Control. Supervised 2 planners and 5 material handlers.

. Lean Champion for Kanban. Attained SP1 level rating in 2002 and

developed action plans to attain SP2 rating (50% of plant) in 2003.

Kanban implemented on 100% of foaming cells and 50% of blow mold

machines by July 2003.

. Improved inventory turns from 19 to 55 turns (March 2003).

. Worked with Tier 1 customer to identify $480,000 packaging savings

using returnable dunnage. Was instrumental in design, prototype, and

testing.

. Active team member representing materials function for: TS16949,

ISO14001, QS9000 and QOS.

. Established FG supermarkets incorporating Lean Principles (5S,

Visual Factory, Kanban).

Allied Signal Safety Restraints (St. Clair Shores, MI) Jan 1997 - April

1998

Materials Supervisor The St. Clair Shores plant produced seat belts for

shipment to General Motors. Responsibilities included: Production

Planning, Inventory Control, and Freight. Supervised 3 planners and 1

clerk.

. Developed tool to track supplier (monthly) delivery performance.

. Reduced raw material inventory 21% with implementation of pull

system with 3 suppliers.

. Reduced freight 15% by using core carriers (90% utilization).

May & Scofield Inc. (Howell, MI) July 1995 - Jan

1997

Materials/Purchasing Manager Automotive supplier producing transmission

shift indicators.

. Increased efficiency of purchasing function by creating blanket

PO's.

. Reduced indirect labor 25% through cross-training.

MascoTech Tubular Products (Hamburg, MI) May 1988 - July 1995

Buyer - Planner

Uniroyal Goodrich Tire Co. (Akron, OH & Troy, MI) Aug 1984 - May 1988

Scheduler and Planning Analyst

Federal-Mogul Corporation (Southfield, MI) Jan 1982 - Aug 1984

Inventory Control Analyst

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